Support » Plugin: Ultimate FAQ » Import FAQ's from spreadsheet

  • Resolved tvdwebdev

    (@tvdwebdev)



    We are trying to import FAQ’s from a spreadsheet and it just doesn’t work. We only have 40 FAQ’s across about 5 Categories, with 2-3 tags each.

    The import keeps inserting the same FAQ multiple times on import and not creating categories…

    I have cut this down to just 2 FAQ’s in the spreadsheet as a test and it still doesn’t work properly…..

    Do you have some documentation as to how long Category names are allowed to be?, characters allowed? etc, etc…

    https://wordpress.org/plugins/ultimate-faqs/

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  • Plugin Contributor EtoileWebDesign

    (@etoilewebdesign)

    Hi tvd,

    the length of category names shouldn’t matter. Special characters should work. However, the % sign will definitely not be read properly. We would suggest you e-mailing us your FAQ spreadsheet for us to test out and to fix with you.

    We will take into consideration the documentation requested and look into creating it.

    Best regards,

Viewing 1 replies (of 1 total)
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