Import fails: 0% after 13 hours

  • Resolved outpost33

    (@outpost33)


    6 years, 5 months ago

    Hi,

    I tried testing the plugin to export/import the posts from my themeco X based site to another X based site. I left it working for more than 13 hours, and the export progress bar never moved past 0%.

    When I eventually stopped the process, only a few posts had been imported, along with some images. None of them had been imported properly, i.e. the X theme Cornerstone data was not intact.

    The developers of X have given this advice the thread I opened at Themeco forums:

    https://theme.co/forum/t/imported-posts-not-editable-in-cornerstone/71452/7

    Many thanks for your help.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author vjinfotech

    (@vjinfotech)

    6 years, 5 months ago

    Hi,

    thanks for getting in touch.

    i read your discussion and i will definitely help you. even you will get your solution in free version

    old version have serialize data issue. i suggest try again with latest version and if you face same issue then you can contact me any time.

    thanks and have a nice day

    Thread Starter outpost33

    (@outpost33)

    6 years, 5 months ago

    Hi,

    Many thanks for your reply.

    I am still facing this issue, although something is different since the update. There are 56 posts in the export package from the Site A, and as you advised the plugin would do the process automatically I didn’t change anything, I just exported a new package and imported it on Site B.

    After 8 hours the progress bar was still at 0%. I stopped the process because it looked like the same issue was happening. When I checked the posts, 25 posts had been imported. Some had the Cornerstone data intact, some did not, and some images were there. However, the posts did not import correctly

    Maybe the process was not complete, but when the progress bar does not move after 8 hours, how do you know whether it is working? Something is not right!

    Kind regards,

    Michael

    Plugin Author vjinfotech

    (@vjinfotech)

    6 years, 5 months ago

    i need to check your site error log and configuration. please mail me that details and i will provide solution as soon as possible.

    i am answering you on all platform like WordPress forum, envato market comment and direct via mail. it creates some confusion. i suggest choose single platform for faster and accurate discussion.

    thanks

    Thread Starter outpost33

    (@outpost33)

    6 years, 5 months ago

    OK let’s keep the discussion here on the WordPress forum, but I will email the error logs.

    Here are my server configuration details (my host is Dreamhost):

    OS: Linux
    Server: Apache

    PHP
    v7.3.11
    GD: bundled (2.1.0 compatible)
    Memory Limit: 256.0 MiB
    Max Script Execute Time: 180s
    Max Post Size: 65.0 MiB
    Max Upload Size: 64.0 MiB

    MYSQL
    v5.6.39-log
    Maximum No. Connections: 200
    Maximum Packet Size: 16.0 MiB
    Data Disk Usage: 28.2 MiB
    Index Disk Usage: 3.9 MiB

    Plugin Author vjinfotech

    (@vjinfotech)

    6 years, 5 months ago

    your server configuration is enough i will check your error log for faster solution

Viewing 5 replies - 1 through 5 (of 5 total)

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