Support » Plugin: WordPress Backup & Migration » Import failed

  • Resolved sparkis70

    (@sparkis70)


    Hi,

    Just did a couple of tests migrations with the plugin but sadly it doesn’t seem to work.
    After the import to the destination site all themes/plugins/uploads seem missing.
    I took a look on the server content using FTP and i noticed that all the files are there but, instead of creating the right folders to put them into, the plugin renamed the files including the path in the file’s name.
    Example:
    In wp-content/themes It did not create the folder “oceanwp” containing “functions.php”
    instead it created a file named “oceanwp\functions.php

    screen-FTP

    the import of the DB seemed to work though.

    Thanks for the help!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author webtoffee

    (@webtoffee)

    Hi @sparkis70,

    We have tested the scenario but we are unable to replicate the error. It seems like something in your server is causing the renaming of the files. Can you please check by importing the same file in a test environment? You can use a locally hosted site to test.

    Please revert after testing.

    Plugin Author webtoffee

    (@webtoffee)

    Hi @sparkis70,

    It’s been a while since we heard from you, so we are marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please open up a new topic or follow-up and we’ll be happy to help out.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.