Title: Import &amp; Export not working
Last modified: April 25, 2018

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# Import & Export not working

 *  Resolved [tabakowy](https://wordpress.org/support/users/tabakowy/)
 * (@tabakowy)
 * [8 years ago](https://wordpress.org/support/topic/import-export-not-working-2/)
 * I’m using free version of Master Slider on https website and at the attempt of
   export, well, nothing really happens. Plugin is trying to connect with demo.averta.
   net, but after a while it stops with few “Failed to load resource: net::ERR_EMPTY_RESPONSE”
   errors on some images.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [8 years ago](https://wordpress.org/support/topic/import-export-not-working-2/#post-10229248)
 * Hi,
 * Thank you for choosing Master Slider.
 * Please deactivate all the installed plugins(except Master Slider), then reactivate
   them one by one. After activating each plugin, check out and see if the issue
   persists. 
    If the problem persists, you can select the default theme and check
   out again. It’s possible that your theme is causing an issue.
 * Please let me know the result.
 * Best,
 *  Thread Starter [tabakowy](https://wordpress.org/support/users/tabakowy/)
 * (@tabakowy)
 * [8 years ago](https://wordpress.org/support/topic/import-export-not-working-2/#post-10229899)
 * Hi, recent update (3.5.0) fixed the issue. Thanks! 🙂
 *  Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/)
 * (@averta_support)
 * [8 years ago](https://wordpress.org/support/topic/import-export-not-working-2/#post-10230842)
 * Hi again [@tabakowy](https://wordpress.org/support/users/tabakowy/),
 * You are very welcome.
 * If you are satisfied with Master Slider and our services, please take a moment
   and give Master Slider a review. We would greatly appreciate it.
 * [Rate Us](https://wordpress.org/support/plugin/master-slider/reviews/#new-post)
 * Have a great time.
 * Best,

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Import & Export not working’ is closed to new replies.

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## Tags

 * [export](https://wordpress.org/support/topic-tag/export/)
 * [Import](https://wordpress.org/support/topic-tag/import/)

 * 3 replies
 * 2 participants
 * Last reply from: [averta support](https://wordpress.org/support/users/averta_support/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/import-export-not-working-2/#post-10230842)
 * Status: resolved