Title: Import error
Last modified: April 24, 2017

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# Import error

 *  Resolved [nasiraee](https://wordpress.org/support/users/nasiraee/)
 * (@nasiraee)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/import-error-29/)
 * Hi
    I want to import an excel file, but when I import it, it redirects to the
   page with this link “wp-admin/admin-post.php” and show this error: Page not found.
   The link you followed may be broken, or the page may have been removed.
 * what should I do?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/import-error-29/#post-9061248)
 * Hi,
 * thanks for your question, and sorry for the trouble.
 * This sounds like a server error. Can you try again after saving the table to 
   a CSV file in Excel and then import that CSV file?
 * Regards,
    Tobias
 *  Thread Starter [nasiraee](https://wordpress.org/support/users/nasiraee/)
 * (@nasiraee)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/import-error-29/#post-9061292)
 * Thanks for your response, I tried xlsx,xls and csv format, but it dosen`t work!
   🙁
    -  This reply was modified 9 years, 3 months ago by [nasiraee](https://wordpress.org/support/users/nasiraee/).
 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/import-error-29/#post-9061319)
 * Hi,
 * ok, that’s unfortunate. The error that you are getting is a server error, most
   likely caused by a security extension (like “mod_security”) that is installed
   on the server. It seems that this does not like something in the request or in
   the file and then blocks the upload.
 * Unfortunately, I can only suggest to contact your webhost support team here, 
   as they might be able to find an exact cause in the server error log file. Then,
   they should be able to adjust the server configuration so that the upload succeeds.
 * Regards,
    Tobias
 *  Thread Starter [nasiraee](https://wordpress.org/support/users/nasiraee/)
 * (@nasiraee)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/import-error-29/#post-9061639)
 * Hi
    Unfortunatly I tried this solution too! But it does not work!
 *  Plugin Author [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * (@tobiasbg)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/import-error-29/#post-9061721)
 * Hi,
 * what exactly does that mean? What did you webhost support team do?
 * Regards,
    Tobias

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Import error’ is closed to new replies.

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 * 5 replies
 * 2 participants
 * Last reply from: [Tobias Bäthge](https://wordpress.org/support/users/tobiasbg/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/import-error-29/#post-9061721)
 * Status: resolved