Title: Import donations from CVS
Last modified: November 22, 2021

---

# Import donations from CVS

 *  Resolved [platformata](https://wordpress.org/support/users/platformata/)
 * (@platformata)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/import-donations-from-cvs/)
 * Hello,
    I tried to import the CVS file which contains information about the donations
   campaigns, from my previous website. Import end with success, but nothing really
   happened. I only saw that 1009 donations will be created, 1560 users will be 
   created, and e.t. Any donations weren’t created, any users related with the donations,
   nothing. What could be the problem? May I ask for some help with that?
 * Thank you in advance.
    Regards, Selda
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimport-donations-from-cvs%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Rick Alday](https://wordpress.org/support/users/mrdaro/)
 * (@mrdaro)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/import-donations-from-cvs/#post-15103930)
 * Hi [@platformata](https://wordpress.org/support/users/platformata/),
 * Happy to help.
 * When you import, make sure you uncheck the “Dry run” option. This option runs
   a “test” import but it does not actually import data.
 * Next, it’s critical that you check to make sure of a few things here:
 * The 4 required fields have a column mapped to them: Email, First Name, Amount,
   and Form Title.
    1. None of those fields are being mapped from two different 
   columns. 2. None of those columns on the CSV contain empty rows. 3. The import
   will fail or only partially complete if any of the above pose a problem.
 * What happens behind the scenes here when you click to import: the tool pulls 
   the data into the WordPress database, and any conflict resulting from it trying
   to pull two things into the same field metadata will result in the tool skipping
   that donation.
 * **Note:** You should not import ID numbers (Donor IDs, Form IDs, Donation IDs,
   etc) from previous systems (even other GiveWP integrations!). Let the import 
   tool assign new IDs as needed to avoid conflicts.
 * If the problem persists, try to break your file into smaller chunks of about 
   200-300 records because it’s possible that your server is unable to process the
   original file.
 *  Plugin Support [Rick Alday](https://wordpress.org/support/users/mrdaro/)
 * (@mrdaro)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/import-donations-from-cvs/#post-15149235)
 * Hi [@platformata](https://wordpress.org/support/users/platformata/),
 * Just following up here. Do you still need assistance?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Import donations from CVS’ is closed to new replies.

 * ![](https://ps.w.org/give/assets/icon-256x256.jpg?rev=2873287)
 * [GiveWP - Donation Plugin and Fundraising Platform](https://wordpress.org/plugins/give/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/give/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/give/)
 * [Active Topics](https://wordpress.org/support/plugin/give/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/give/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/give/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Rick Alday](https://wordpress.org/support/users/mrdaro/)
 * Last activity: [4 years, 7 months ago](https://wordpress.org/support/topic/import-donations-from-cvs/#post-15149235)
 * Status: resolved