Import doesn’t work properly for digital products
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Hi,
I have problem with the import of digital products when I want to import the name of a file to download after purchase and URL of this file. In both fields, I want to have URL of a file, so in “File Name” too. And during CSV import when I have for example http://my-site.com/file1.zip in both fields, after import in URL field I have this URL, but in “File Name” I have “file1.zip”. I wanted to have the whole URL, not the name of the file. Why it changes it when I input the whole URL for the “File Name” field in CSV? Mapping of fields is for sure ok. How to fix it?
BR,
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Howdy BR,
I ran a test in sandbox site where the only plugin active is the latest WooCommerce, and using the Storefront theme (to eliminate the potential for conflict).
As a first test, I created a downloadable, simple product, entered the Name and File URL as exactly the same (https://file.to/download/here.zip, in my test) – it was able to save it, which to me shows that text field can save URLs.
Having established that, I exported the product, and in the CSV deleted the ID and changed the product’s name (so it will import as a new product). I also edited both the “Download 1 name” and “Download 1 URL” field both to reflect https://file.to/download/there.zip, and then re-imported the CSV.
The new product imported all the details, including the name and file URL both reflecting the URL:
I repeated this test with a hyphen in the URL as well, and had the same success. This was all done with the built-in CSV import/export function. If you’re using another plugin for this, your mileage may vary. If your URL has any special characters in it, that might also play a role…
Thank you for your reply, and could you check what will happen if you try to update URL and name during CSV import?
I mean both URL as a name of the file, and URL as a file path? Because I was working only on existing products, I haven’t tried this with new products, maybe it works properly when you create new products during import and these data. I had both fields empty when I was creating these items.
So I was using build-in import/export tool (yours), and WP ALL Import too and this doesn’t work properly there too. But for example, this plugin works: https://pl.wordpress.org/plugins/product-import-export-for-woo/ and it has one field in CSV for a file name and file URL, and these values are separated by “::” in one field, and in your import/export and WP All Import it has separate fields for both, it’s the only difference.
Anyway, if mentioned plugin work for me it’s solved , but you should check how it work when you update data during import.
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