Title: Import Contact error
Last modified: November 13, 2019

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# Import Contact error

 *  Resolved [kitka](https://wordpress.org/support/users/kitka/)
 * (@kitka)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/import-contact-error/)
 * I have followed the instructions on your help page, but I get the error: Total
   0 contacts have been imported successfully!
    I tried using the sample.csv page
   you supplied and put my email addresses into it, but that won’t import either.
   My list does not have any first name or last name data, but I left those column
   headings there. Any ideas how else I can get my subscribers in?
 * Kitka
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimport-contact-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Malay Ladu](https://wordpress.org/support/users/malayladu/)
 * (@malayladu)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/import-contact-error/#post-12125694)
 * Hi,
 * Sorry for the inconvenience you had.
 * Can you please share the smaple CSV file? We will take a look at it.
 * You can share it vai [contact us](http://icegram.com/contact).
 * Thanks in advance!
 *  [Malay Ladu](https://wordpress.org/support/users/malayladu/)
 * (@malayladu)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/import-contact-error/#post-12126075)
 * Hi,
 * This issue is might happen with delimiter of a CSV file.
 * I suspect you have used different delimiter than comma (,) in CSV file. Is it?
 * If so, don’t worry about it. We are working on it and will be fixed in ES 4.3.1
 *  [Malay Ladu](https://wordpress.org/support/users/malayladu/)
 * (@malayladu)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/import-contact-error/#post-12130209)
 * [@kitka](https://wordpress.org/support/users/kitka/) Just want to update you 
   that we have released Email Subscribers 4.3.1 in which we have fixed this issue.
 * Please check with it and confirm the fix.
 *  Thread Starter [kitka](https://wordpress.org/support/users/kitka/)
 * (@kitka)
 * [6 years, 6 months ago](https://wordpress.org/support/topic/import-contact-error/#post-12130640)
 * Hello Malay. I updated the plugin to 4.3.1 and tried again, but I am still getting
   the same error. Any suggestions what I should try?
 * Kitka
 *  Thread Starter [kitka](https://wordpress.org/support/users/kitka/)
 * (@kitka)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/import-contact-error/#post-12174831)
 * Are you able to help me import my list?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Import Contact error’ is closed to new replies.

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## Tags

 * [import contacts](https://wordpress.org/support/topic-tag/import-contacts/)

 * 5 replies
 * 2 participants
 * Last reply from: [kitka](https://wordpress.org/support/users/kitka/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/import-contact-error/#post-12174831)
 * Status: resolved