Support » Plugin: Newsletter » Import and Export are not working

  • This plugin wants you subscribe for their free extension manager so that you can import a list even though the description of the plugin doesn’t say that. But fine…..I subscribed.

    Now I can’t import a list of emails that I just exported from a slightly older version of this same plugin. We’re just doing a rebuild of the site and now I can’t transfer 10000+ (yes 4 0s) of emails!!!!!!!!!!!!!!!!!!!

    You might think that these developers would make the export file import back in with out any problems. And I was going to suggest to the client he needs to renew his pro license fro this plugin. If you can’t be trusted for small things we won’t trust you for big things.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Michael Travan

    (@michael-travan)

    Hello @graftedin,

    our import addon works correctly on thousands of installations. If you o your client are premium version customers, may I ask if you opened a support ticket for this issue?

    Michael

    Thread Starter graftedin

    (@graftedin)

    I’ve been doing web dev for over 20 years. I couldn’t get it to import….which meant instead of doing a completely clean install of wordpress I had to copy the old and then update everything along with their bugs. And we don’t have a pro license.

    Again… I have over 20 years of experience and it would not import for me.

Viewing 2 replies - 1 through 2 (of 2 total)
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