Immediately get error 500 when activated

  • Mahmouddahy

    (@mahmouddahy)


    1 year, 7 months ago

    Hi,

    I have a staging environment and the plugin works fine but in my production environment, it immediately throws 500 server error when activated. Both staging and production have the same plugins and theme files. What could be causing this?

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author John Blackbourn

    (@johnbillion)

    WordPress Core Developer

    1 year, 7 months ago

    Can you check your PHP error logs to see what the underlying error is?

    Thread Starter Mahmouddahy

    (@mahmouddahy)

    1 year, 7 months ago

    Most of the errors are warning except one that looks like this WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ‘) \n. Could that be what is causing the error? Also, it works fine on staging. Could it be because production has more data than staging? Thank you for your help John

Viewing 2 replies - 1 through 2 (of 2 total)

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