Support » Plugin: Awesome Support - WordPress HelpDesk & Support Plugin » Immediately crashed my website

  • I immediately get a critical error on my site, aka the white screen of death, after I activate this plugin. Had to FTP into plugins folder and manually delete to get my site working again. Tried deactivating several other plugins then reinstalled to debug any plugin conflicts, but still got a critical error. Maybe it’s something simple, but it’s not worth my time to figure out. I’ll just move on to another support plugin until I find one that doesn’t crash my entire website.

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  • Plugin Author yeisonbp

    (@yeisonbp)

    Hi @geotistics,

    I apologize for your site being crashed. I will really help me know the error messages thrown in the debug.log file. I have helped and assisted in hundreds of sites with Awesome Support so your contribution will help us to even improve our plugin.

    Thanks in advance 🙂

Viewing 1 replies (of 1 total)
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