Support » Plugin: All in One SEO Pack » immediate update for counters not working

Viewing 15 replies - 1 through 15 (of 18 total)
  • Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    First of all, there’s no need to use exclamation points. You’re using free software and asking volunteers for free help. Have some respect and stop yelling.

    As for the issue you’re reporting, we’re unable to reproduce it, which indicates it’s something specific to your website, such as a plugin or theme conflict. You can narrow it down with these troubleshooting steps: https://semperplugins.com/documentation/how-to-troubleshoot-issues-with-all-in-one-seo-pack/

    wtarkan

    (@wtarkan)

    I have exactly the same problem , tried all troubleshooting steps but no luck

    Tubaa

    (@tubaa)

    I have the same problem with others

    Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    @wtarkan @tubaa
    Just to confirm, you’re able to reproduce this behavior with all other plugins deactivated, the default theme active, and all caching cleared?

    wtarkan

    (@wtarkan)

    Unfortunately yes , Plus I changed the theme but Problem remain the same. But there is a workround ; if I hit the save button then I can see the counters numbers.

    • This reply was modified 1 year ago by wtarkan.
    Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    You can contact us here and we’ll be happy to investigate this further. https://semperplugins.com/contact/

    Paste this forum thread’s URL in the field asking for a license key and make sure to tell us your WordPress.org username as well.

    wtarkan

    (@wtarkan)

    Thanks I did it. there is a workround ; if I hit the save button then I can see the counters numbers

    • This reply was modified 1 year ago by wtarkan.
    atatreh

    (@atatreh)

    i tried troubleshooting steps, and still have the problem, any suggestions?

    and the same as @wtarkan, if I hit the save button then I can see the counters numbers.

    • This reply was modified 1 year ago by atatreh.
    Andrea Garza

    (@xhtmlcssgirl)

    Same issue here, multiple sites. Unsure if it is compatibility issue with new WP version or the plugin update that caused it. At any rate, consider this another “bug” report/request. Thanks for the great plugin.

    atatreh

    (@atatreh)

    @hallsofmontezuma your plugin work great on WordPress versions 5.2.4 and older, and since 5.3 version the problem appeared, confirm this please.

    Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    We’ve been able to reproduce this. It is indeed a conflict between WordPress 5.3 which was released yesterday and All in One SEO Pack.
    I’ve created a Github issue here: https://github.com/semperfiwebdesign/all-in-one-seo-pack/issues/3033

    In the meantime, you can click save in order to view the updated character counts and snippet preview. This is purely a cosmetic issue on the backend and doesn’t affect the output of the site on the front-end, which is still working.

    sbiese

    (@sbiese)

    Please unsubscribe me from this forum topic.

    Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    @sbiese You can click the unsubscribe button on the right side of your screen.

    Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    @sbiese @atatreh @xhtmlcssgirl @wtarkan @tubaa
    All in One SEO Pack 3.3.2 has been released to fix this issue. Please let me know if it’s fixed for you.

    *Make sure to clear your server and browser cache if you’re still experiencing it after updating.

    wtarkan

    (@wtarkan)

    Problem solved Thank you very much ,I didn’t expect a solution so fast – That’s great

Viewing 15 replies - 1 through 15 (of 18 total)
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