Support » Plugin: WooCommerce » Immediate Download upon purchase

  • Resolved duckofdeath

    (@duckofdeath)


    I have a site selling CDs or downloads. They are variable products with the variation being Physical product(which requires shipping) and Digital product.

    Currently orders with digital only products are marked ‘on hold’ after payment. When manually setting the order to ‘processing’ the customer gets an email with the download links. I would much prefer to have the order immediately set 2 ‘processing’ and when the customer clicks the ‘Return to Merchant’ button (like on PayPal), they should see the download link with their order details.

    How can I do this? I’ve looked everywhere!!!!!!!!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Linda

    (@lindamork)

    Automattic Happiness Engineer

    Hi there,

    For your digital variable product, click the down arrow to the right of your variation to open the variable, then check the boxes ‘Downloadable’ and ‘Virtual’. When you do this, you’ll see the shipping fields are removed and you’re given a download field to add the download link to your product. Here’s a screenshot of a variation that shows the downloadable/virtual checkboxes.

    Downloadable/virtual products should complete automatically upon successful payment and the download link is included in the Order Email that’s sent out. Only products that are physical and require processing/shipping should be set to ‘processing’ after successful payment. You can learn more in our Digital/Downloadable Product Handling doc.

    Hope this helps!

    Thread Starter duckofdeath

    (@duckofdeath)

    Linda,

    Thank you for your reply.

    Actually this is exactly how it’s working at the moment. What I really want however is for the customer to have the download link available to them immediately without having to manually set the order to processing. When set to processing the email is sent out. I would like to have that done immediately and automatically. Ultimately I would like the customer to have the link available to them when they click the ‘Back to Merchant’ button and see the order details.

    Are either of these scenarios possible? At least without a 3rd party plugin?

    Thanks,
    Randall

    Plugin Support John Coy a11n

    (@johndcoy)

    Automattic Happiness Engineer

    Hi @duckofdeath

    If a payment was made with PayPal, the PayPal IPN will notify the site that a payment was obtained and then change the order to Processing. Instructions for setting this up can be found here:

    https://docs.woocommerce.com/document/paypal-standard/#section-6

    Hope that helps,

Viewing 3 replies - 1 through 3 (of 3 total)
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