I have been having an issue with incoming mail.
Sending is fine, but incoming does not pick up the replies.
After trying to debug the issue, i found that file modules\crm\includes\functions-customer.php line 3133 is checking for:
But some email clients and webmails do not send References header, they are instead sending
I have changed it to check both keys and this and it seems to be working properly now, can you confirm this is the correct fix?
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