Support » Plugin: Imagify Image Optimizer » Imagify while not allow me to use my Settings in Divi

  • Resolved omnicool


    I use the Divi Theme from Elegant Themes. The “Imagify” just had an update. after the update is caused problems with my Divi theme to the point that I could not edit my website. I had to deactivate the plugin to get Divi to work again. Everytime I tried reactivating it the problem comes back. This happened on both my sites. Are you making a fix for the problem? If not I need to find something else to use as this is useless right now.

    Below is the message I sent Elegant Theme when I asked for their help.
    In WordPress: I go to dashboard, pages, open one of my pages. Then I try clicking one of my SETTING icons, three line (Hamburger), and nothing happens. I tried it on my modules, rolls, and sections and it just does nothing. I can click the CLONE, STRUCTURE and DELETE icons and those work. It’s just the menu that is not working.

    Thank you,

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • The same here, I was able to edit content in Divi theme until few days ago. Now, I cannot edit any of the content of any page while Imagify is activated.

    Same for me. When Imagify plugin is activated I cannot access customization screens for my theme

    I’ve also have problems with Divi and imagify. Can’t change in editor between text view and visual view 🙁
    If imagify is deactivated, all things works.


    Plugin Author WP Media



    We apologize for the error you experienced with the latest version of Imagify.

    We have identified the issue and our team is already working on releasing an update to fix this as soon as possible.

    Once it has been fixed, we’ll keep you informed. Thank you! 🙂

    Plugin Author WP Media



    Imagify has been released.

    The conflicts between our script used for the charts and theme builders, or plugins that use an outdated version of this script are now solved.

    Kindly update to this version.

    Have a nice day! 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
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