Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WP Media

    (@wp_media)

    Hello,

    The only option in Imagify that might cause layout issues is the <picture> tag method for displaying WebP images.

    To address this, please disable the “Display images in Next-Gen format on the site” option in your Imagify settings, clear all caches (including any caching plugins, browser cache, and CDN cache if applicable), and check if the issue is resolved.

    If you don’t use Cloudflare or a CDN, you can switch to the rewrite rules method in Imagify settings as it is a safer way to serve next-gen images.

    Let us know how it goes.

    Best Regards,
    Saransh.

    I have a similar issue, but only on the live site and not the staging site.

    I migrated the staging site to the production site using All in One WP Migration paid version with unlimited capacity and suddenly some of my pictures are broken. I have identified it has to do with the picture tag not being able to load the backup PNG image, which must mean that for some reason the WEBP version of the image does not want to load, since it is trying to load the backup PNG.

    I have check the option to use rewrite rules instead of picture tags, but the spinner/loader wheel is stuck at 0/13 while saying that is generating missing nextgen image versions.

    What is the problem in the first place? In the future I would like to use a CDN.

    Staging site, with all pictures on the cards present and the all logo pictures present:
    https://staging.hållbarhetsjobb.se/

    Production site, with broken pictures
    https://hållbarhetsjobb.se/

    I have reverted to the old settings in order to facilitate your troubleshooting. Disabling the plugin fixes the problem

    • This reply was modified 2 months, 1 week ago by rdcsg.

    I followed the instructions on this page https://imagify.io/documentation/my-images-are-broken/ and chose the rewrite rules and will deal with the problems of the picture tag method in the future when and if I use a CDN.

    Plugin Author WP Media

    (@wp_media)

    Hello @rdcsg,

    Thanks for the update.

    Please open new thread to receive the support as this one is already marked as resolved.

    Best Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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