Support » Fixing WordPress » images/thumbnails not loading [RANDOMLY]

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  • Every time the images fail to load it is a 500 error.

    Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the default theme for your version of WordPress to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.

    If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.

    If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

    Thread Starter fanby

    (@fanby)

    thank you @kmessinger, will follow your guidance!

    Thread Starter fanby

    (@fanby)

    [Thu Jan 12 00:09:18.586347 2017] [:error] [pid 824178] (12)Cannot allocate memory: [client 84.203.35.1:53122] couldn’t create child process: /opt/suphp/sbin/suphp for /home/public_html/tourireland.ru/wp-content/themes/tourireland/timthumb.php, referer: http://tourireland.ru/category/blog/page/6/
    [Thu Jan 12 00:09:18.620490 2017] [:error] [pid 824178] (12)Cannot allocate memory: [client 84.203.35.1:53122] couldn’t create child process: /opt/suphp/sbin/suphp for /home/public_html/tourireland.ru/index.php, referer: http://tourireland.ru/category/blog/page/6/

    looks like theme component wp-content/themes/tourireland/timthumb.php generating this problem

    here are three ways to increase PHP’s memory allocation:

    1. If you can edit or override the system php.ini file, increase the memory limit. For example, memory_limit = 128M

    2. If you cannot edit or override the system php.ini file, add php_value memory_limit 128M to your .htaccess file.

    3. If neither of these work, it’s time to ask your hosting provider to temporarily increase PHP’s memory allocation on your account. Keep in mind that most decent hosting providers allocate 64 MB to PHP under each account, and most decent hosting providers allow users to temporarily increase the memory allocation. If your hosting provider won’t accommodate you, perhaps it’s time to find a new hosting provider.

    Thread Starter fanby

    (@fanby)

    I have had wordpress memory limit set up to 256M still no luck, i have very old theme and recently updated WordPress from 3.1 to 4.7 and this problem started to happen

    And when you try twentyfourteen theme?

Viewing 6 replies - 1 through 6 (of 6 total)
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