Images with Arabic File Names give "Format not supported"

  • Resolved Coptic-Treasures

    (@coptic-treasures)


    7 years, 8 months ago

    Hi,
    Most of my images have Arabic (UTF-8) file names. After purchasing the HQ version I downloaded the plugin but can’t compress any of the images as they give “Format not supported”.

    The English file names give code 0 (I opened a separate support ticket for this).

    Please help.
    Thanks

    https://wordpress.org/plugins/optimus/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author KeyCDN

    (@keycdn)

    7 years, 8 months ago

    Can you give an example of the file name? Please include the name and extension.

    E.g. foobar.png

    Scott Dayman

    (@sdayman)

    7 years, 5 months ago

    I know this thread is technically closed, but I’m having the same problem…but with English filenames that have spaces in them. It’s a JPG, but I suspect it bombs because Optimus isn’t parsing the spaces in the file name correctly.

    Scott Dayman

    (@sdayman)

    7 years, 5 months ago

    Never mind…the file extension is .jpe (no g). My first clue was that some other file with spaces in the filename successfully optimized.

Viewing 3 replies - 1 through 3 (of 3 total)
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