Images Vanish with SMush Enabled

  • Resolved scottroms

    (@scottroms)


    3 years, 4 months ago

    Posting here per Facebook DM.

    I just tried the free version of SMush. With it enabled, some of my images do not display. Disable it and everything is back to normal. Any ideas, I would love to Upgrade to Pro but I need to make sure this isn’t going to happen.

    To make sure was not local caching, I opened the page in an InPrivate Window, Same issue,

    Theme: Divi
    Site: themagiccanvas.com

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Kasia – WPMU DEV Support

    (@wpmudev-support2)

    3 years, 4 months ago

    Hello @scottroms ,

    Is Lazy Loading enabled in Smush? Can you check your site without the LazyLoading feature enabled in Smush?

    kind regards,
    Kasia

    Thread Starter scottroms

    (@scottroms)

    3 years, 4 months ago

    It was on. I disabled it and it now displays the images.

    I have used other plugins Lazy Load with success. Any ideas on using yours without the issue?

    Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    3 years, 4 months ago

    Hello @scottroms,

    Looks like some other plugin adding in lazyloading or there is some conflict. Can you disable all other site optimisation plugins and then enable the lazy load and check if that works? I see there is a site ground optimisation plugin too. Do disable that and check if things work too.

    Thank you,
    Prathamesh Palve

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    3 years, 3 months ago

    Hi @scottroms,

    We are going to mark this ticket as resolved for now because we have not heard from you in a while. If you still need support please reopen the thread.

    Feel free to let us know if you have any additional question or problem.

    Best Regards
    Nithin

Viewing 4 replies - 1 through 4 (of 4 total)
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