Support » Plugin: Menu Image, Icons made easy » Images only showing up once you click around on the menu

  • Resolved JJPrince89

    (@jjprince89)


    Hi! We could use some help, please! The set images are only showing up on our end once we click around on the menu. You don’t immediately see the images when you first browse the menu (Shop Deals By Store, Shopping Tips drop downs). Is there a setting or a code that we need to put to override this? Can you please direct us? We would appreciate that so much!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Rui Guerreiro

    (@takanakui)

    Hi @jjprince89,

    Thats a strange situation, it seems it depends on the current page.
    This can be a plugin issue or an incompatibility with the theme menu.

    First let’s try to see if it’s a plugin conflict, temporarily for a couple minutes disable all plugins except menu image and see if the issue remains or not.

    If the issue is gone you will need to reactivate the plugins several at each time and keep testing until isolating the plugin that is causing it.

    Give it a try and let me know the results so we can go from there.

    Hi Rui,

    I was having a similar problem where my social media icons where not showing up on the menu bar. I followed your advise turning off all my plugins to see if I can isolate the problem. It seems that after did that and turn all the plug ins on one at a time, the icons appeared, then I saw a prompt that said “one or more plugins have been activated or deactivated, please clear cache.” When I did that, the icons disappeared again. I then deactivated 3 plugs ins, and the icons appeared. I didn’t clear the cache and the icons are still appearing as normal. Just a little more info to give you insight into the situation.

    Plugin Author Rui Guerreiro

    (@takanakui)

    Thanks @nes1111 for the extra info.
    @jjprince89 Will close the topic for now, let me know if necessary.

Viewing 3 replies - 1 through 3 (of 3 total)
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