Support » Plugin: Newsletter » Images not working

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Stefano Lissa


    You should look at the source of the email you’re composing to find the inserted url of each image. Then copy it on a browser to see if the image is loaded.

    Same problem for me.
    Adding an image via url is OK, but not from the wordpress media browser.

    When I look at the source, the url of the image is undefined too (

    However, the images from posts and custom posts are loaded

    Like is said when i look at the source it say’s

    When i check the media uploader the image is there and it is working fine.

    WHat can i do to remove this problem that many people seem to be having?

    Plugin Author Stefano Lissa


    On some WordPress, and I don’t know why, the javascript which gets back the image url get an undefined.

    If someone of you can give me an administrative access ( I can try to debug the javascript.

    Ok ik will contact you.

    Another question can i stop the Undelivered Mail Returned to Sender” emails wich i keep getting because there are some false email adresses in my list?

    Plugin Author Stefano Lissa


    For each returned email you should delete the corresponding address. Using external services like sendgrid, you can get the bounce detection: they give you a list and you can import the bounced list so newsletter won’t contact those address anymore.



    i do have the exact same problem. when i insert an image to a newsmail, the image source is url.tld/undefined
    strange is, it worked a few days ago, now its broken. updated to the newest version (wp & nlp) but still no luck.

    any news on this topic?

    i hacked it on my own

    you need to find file edit.php, it is located in wp-content/plugins/newsletter/emails

    in edit.php replace

    window.send_to_editor = function(html) {
      imgurl = jQuery('img',html).attr('src');
      tinyMCE.execCommand('mceInsertContent',false,'<img src="' + imgurl + '" />');


    window.send_to_editor = function( html ) {
      var imgURL = html.match( /src=\"(.*?)\"/ );
      tinyMCE.execCommand( 'mceInsertContent', false, '<img src="' + imgURL[1] + '" />' );
Viewing 9 replies - 1 through 9 (of 9 total)
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