Hi Team, We are noticing that the posts’ images are not showing on our link GMB listings. In the past, this plugin used to post the relevant images. Could you please assist?
The page I need help with: [log in to see the link]
What is the image you are trying to share? Please provide a link to the image? Can you also please copy and paste the text you are trying to share?
Can you please also provide the diagnostic information, this can be found in the “help” tab on the plugin settings page – and please see the last question.
Hey Mate, how could I share some screenshots through here? The diagnostic information is shown below: PHP Version: 7.4.33 WordPress Version: 6.4.3 Plugin Version: 3.11 HTTP OR HTTPS: HTTPS Active Plugins: Accelerated Mobile Pages Extra Product Options Builder for WooCommerce Advanced Database Cleaner Auto Image Alt Yoast Duplicate Post Dynamic.ooo - Dynamic Content for Elementor Elementor Stripe Payment (Premium) Elementor Pro Elementor Instant Indexing WPCode Lite Smash Balloon Instagram Feed My Custom Functions NitroPack Piotnet Addons For Elementor Pro Piotnet Addons For Elementor Rank Math SEO ShortPixel Adaptive Images Temporary Login Without Password Premmerce Permalink Manager for WooCommerce Payment Plugins for Stripe WooCommerce PPOM for WooCommerce WooCommerce Google Product Feed WooCommerce WP File Manager Auto Publish for Google My Business WP Mail SMTP WP Review Slider Pro (Premium) WP Activity Log (Premium) WPS Hide Login Yet Another Stars Rating (Premium) Zapier for WordPress Location Information: EasyMove Services - Toorak Premium Movers EasyMove Services - Packers and Movers
Please find the image URL attached – You can see the newer posts without images at the top contrasted with the bottom ones that has an image: https://ibb.co/GxZWw5H
This reply was modified 1 year, 2 months ago by barrera.
No I am expecting the URL of your featured image. That is just the image URL of your screenshot. I want the actual URL of your featured image so that way I can see if it meets Google’s guidelines and I can do a test myself. So it should be like the example. If you aren’t sure, another way to do this is to give me the link of your frontend post you were trying to share – because it’s likely this displays the featured image. Or you can even share a link to the LinkedIn post. Although the frontend post is better.
Thank you for sharing those links. I noticed that these images are all webp format. So I suspect this is the issue. As per the plugin FAQ:
Google My Business has an unusual image requirements and we enforce these requirements in the plugin. If your image does not meet Google’s standards we will still share the post but it will just have no image. You need to make sure that the width AND height of the image is at least 250px AND the file size is greater then 10kb. Please ensure the file type of your image is standard like a jpg or png.
Maybe you added a CDN service and they serve/convert the images in webp. Maybe try with a jpg image. The actual size of the file and dimensions look fine though.
Thanks,
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