Title: Images not saving Last modified: August 30, 2016 --- # Images not saving * [brenshaw833](https://wordpress.org/support/users/brenshaw833/) * (@brenshaw833) * [10 years, 11 months ago](https://wordpress.org/support/topic/images-not-saving-3/) * The images when adding via the gallery delete when I hit update to save. Viewing 11 replies - 1 through 11 (of 11 total) * Theme Author [pacethemes](https://wordpress.org/support/users/pacethemes/) * (@pacethemes) * [10 years, 11 months ago](https://wordpress.org/support/topic/images-not-saving-3/#post-6346453) * What is your WordPress, Quest and PHP versions ? * Thread Starter [brenshaw833](https://wordpress.org/support/users/brenshaw833/) * (@brenshaw833) * [10 years, 11 months ago](https://wordpress.org/support/topic/images-not-saving-3/#post-6346463) * WordPress 4.2.2 Quest Version: 1.0.13 PHP version: 5.4.40 * Thread Starter [brenshaw833](https://wordpress.org/support/users/brenshaw833/) * (@brenshaw833) * [10 years, 11 months ago](https://wordpress.org/support/topic/images-not-saving-3/#post-6346502) * I just now logged in and all my previous work is not there. I tried restoring from previous revisions and that did not work either? * Theme Author [pacethemes](https://wordpress.org/support/users/pacethemes/) * (@pacethemes) * [10 years, 11 months ago](https://wordpress.org/support/topic/images-not-saving-3/#post-6346510) * Did you change the Template from “Page Builder” ? Restoring previous version will change the Post Content, but it will not change the Page Builder sections as there is no revisions maintained for Page Builder data, i will look into a way to make this possible. * Can you let me know if you made any changes at all which might have caused the Page Builder data to disappear ? I need to reproduce this issue to find a solution * Also which browser and browser version did you use to make the edit ? * Thread Starter [brenshaw833](https://wordpress.org/support/users/brenshaw833/) * (@brenshaw833) * [10 years, 11 months ago](https://wordpress.org/support/topic/images-not-saving-3/#post-6346512) * No, I did not change the template from page builder. * I stopped working on it yesterday when the images stopped being saved after adding them to the page builder. When I signed in today everything is gone when trying to edit the page. * The images in the slider are not appearing in the actual page. The images in the gallery are appearing but are not setup right (supposed to be in a grid type format with circle images) * Here is the URL: [http://www.thebiggerpictureblog.com/photography/](http://www.thebiggerpictureblog.com/photography/) * Browsers: Safari Version 8.0.7 (10600.7.12) and Chrome Version 44.0.2403.89 ( 64-bit) running on a MacBook Pro (Retina, 13-inch, Mid 2014) Yosemite version 10.10.4 * Theme Author [pacethemes](https://wordpress.org/support/users/pacethemes/) * (@pacethemes) * [10 years, 11 months ago](https://wordpress.org/support/topic/images-not-saving-3/#post-6346514) * I checked your site URL, something really went wrong with the Page Builder, the gallery markup is not correct, this is causing the styling issues, can you try to create a dummy page with a gallery using Google Chrome and with Developer Tools open ? I can try this and see the exact issue, but i would need temp access to your WordPress backend, if you are ready to provide me temp access, please send them from the Contact Form on my site and mention this thread URL in the body. If you don’t want to provide me access to your WP backend, create a gallery as i suggested above and let know if you see any errors in the Chrome Developer Tools Console * Thread Starter [brenshaw833](https://wordpress.org/support/users/brenshaw833/) * (@brenshaw833) * [10 years, 11 months ago](https://wordpress.org/support/topic/images-not-saving-3/#post-6346515) * I don’t see any errors creating a new page. Some reason it seems to be working on a new page (saving and viewing). * Not sure why the previous one broke. * Theme Author [pacethemes](https://wordpress.org/support/users/pacethemes/) * (@pacethemes) * [10 years, 11 months ago](https://wordpress.org/support/topic/images-not-saving-3/#post-6346516) * Please try to edit the page you just created and see if you run into issues, i suspect a wrongly loaded script file which might have caused the issue the last time, let me know if you see the issue again * Thread Starter [brenshaw833](https://wordpress.org/support/users/brenshaw833/) * (@brenshaw833) * [10 years, 11 months ago](https://wordpress.org/support/topic/images-not-saving-3/#post-6346526) * So I was able to add all the images to a new page and they save just fine. * But now I have the gallery set to be rounded images but it is still showing square ones. * Settings: [https://dl.dropboxusercontent.com/s/wadfgxtdfzye1j4/2015-07-21%20at%204.34%20PM.png](https://dl.dropboxusercontent.com/s/wadfgxtdfzye1j4/2015-07-21%20at%204.34%20PM.png) * Screenshot of page: [https://dl.dropboxusercontent.com/s/75pki30oczzxaw6/2015-07-21%20at%204.34%20PM%20%281%29.png](https://dl.dropboxusercontent.com/s/75pki30oczzxaw6/2015-07-21%20at%204.34%20PM%20%281%29.png) * URL: [http://www.thebiggerpictureblog.com/photography-2/](http://www.thebiggerpictureblog.com/photography-2/) * Thread Starter [brenshaw833](https://wordpress.org/support/users/brenshaw833/) * (@brenshaw833) * [10 years, 11 months ago](https://wordpress.org/support/topic/images-not-saving-3/#post-6346527) * Update: the new page looks fine on published site but lost photos again on the edit page. * Theme Author [pacethemes](https://wordpress.org/support/users/pacethemes/) * (@pacethemes) * [10 years, 11 months ago](https://wordpress.org/support/topic/images-not-saving-3/#post-6346529) * Are you seeing any error in the Post editor when you open the Page Builder in Google Chrome Developer Tools ? Is there a way you can provide me temp access? Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘Images not saving’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/quest/1.5.3/screenshot.png) * Quest * [Support Threads](https://wordpress.org/support/theme/quest/) * [Active Topics](https://wordpress.org/support/theme/quest/active/) * [Unresolved Topics](https://wordpress.org/support/theme/quest/unresolved/) * [Reviews](https://wordpress.org/support/theme/quest/reviews/) ## Tags * [images](https://wordpress.org/support/topic-tag/images/) * 11 replies * 2 participants * Last reply from: [pacethemes](https://wordpress.org/support/users/pacethemes/) * Last activity: [10 years, 11 months ago](https://wordpress.org/support/topic/images-not-saving-3/#post-6346529) * Status: not resolved