Support » Plugin: Shop Page WP » Images not resizing properly

  • Resolved purelyhallie

    (@purelyhallie)


    Despite regenerating thumbnails and adjusting the setting for image size, my images sizing is all over the place. Suggestions?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Justin McChesney-Wachs

    (@justinmw)

    Hi Hallie,
    Thanks for reaching out. It looks like some of your photos are a 1:1 ratio and others are taller. What are you settings set to in the “Custom Image Size Settings” of the plugin?

    Thread Starter purelyhallie

    (@purelyhallie)

    Hi Justin – thanks for your help. Yeah, I think the ratios vary, and are not one size across the board – is that an issue?

    Right now it looks like the custom image size settings are set to:
    width 300
    height 300
    do not crop

    Let me know what’s the best way to move forward to have them all appear the same size (even if that means I need to edit all the photos and create a new best practice moving forward)

    Thanks,
    Hallie

    Plugin Contributor Justin McChesney-Wachs

    (@justinmw)

    Hi Hallie,
    You can try switching to “crop” setting, but it’s really best to have all the photos uploaded at the same ratio from the start for the best control.
    There is a PSD template for a 300×300 image on the documentation page – https://shoppagewp.com/documentation/. This is what I place my images on and save them out.

    Thread Starter purelyhallie

    (@purelyhallie)

    Thanks Justin – I turned on crop and that helped it look more professional. Some photos now seem very “zoomed in”. I assume for those specific ones, best to re-upload and size 300×300?

    Thanks again for your help.

    Plugin Contributor Justin McChesney-Wachs

    (@justinmw)

    Hi Hallie,
    Yeah, that’s what I would do. It will give you the control to keep them all consistent.
    Cheers,
    Justin

    Thread Starter purelyhallie

    (@purelyhallie)

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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