Title: Images Not Loading Last modified: May 11, 2017 --- # Images Not Loading * Resolved [wordpressnerdsh](https://wordpress.org/support/users/wordpressnerdsh/) * (@wordpressnerdsh) * [9 years ago](https://wordpress.org/support/topic/images-not-loading-73/) * Hey there, * I’m having a really bad problem where images are sometimes not loading in the slider. * It’s really random. Sometimes they load, but sometimes they do not (the image is blank, and all I see is the background) * Can you take a look? * [http://snapyourfilter.com/](http://snapyourfilter.com/) * There are slider pages under “Buy a Snapchat Filter” – “Wedding Filters” “Funraisers”, etc. * The images seem to load the FIRST time, but on multiple visits of all the pages then the images start to randomly not load. * Thanks very much Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/topic/images-not-loading-73/page/2/?output_format=md) [→](https://wordpress.org/support/topic/images-not-loading-73/page/2/?output_format=md) * Thread Starter [wordpressnerdsh](https://wordpress.org/support/users/wordpressnerdsh/) * (@wordpressnerdsh) * [9 years ago](https://wordpress.org/support/topic/images-not-loading-73/#post-9122991) * As well, I did pay for the pro version a while back, but my support is expired. * Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/) * (@averta_support) * [9 years ago](https://wordpress.org/support/topic/images-not-loading-73/#post-9127460) * Hi, * Thank you for choosing Master Slider. * Please put the below code on slider callbacks -> on slider init * ``` jQuery(window).load(function(){ jQuery(window).trigger('resize'); }); ``` * Please let me know the result. * Best, Averta * Thread Starter [wordpressnerdsh](https://wordpress.org/support/users/wordpressnerdsh/) * (@wordpressnerdsh) * [9 years ago](https://wordpress.org/support/topic/images-not-loading-73/#post-9128876) * Can you please clarify which file you are talking about? * Thanks. * Thread Starter [wordpressnerdsh](https://wordpress.org/support/users/wordpressnerdsh/) * (@wordpressnerdsh) * [9 years ago](https://wordpress.org/support/topic/images-not-loading-73/#post-9128897) * I have recorded a video so you can see what I am seeing. It loaded 3 times, and then the 4th time, just a black screen. * Is there a way I can send you this video? * Thread Starter [wordpressnerdsh](https://wordpress.org/support/users/wordpressnerdsh/) * (@wordpressnerdsh) * [9 years ago](https://wordpress.org/support/topic/images-not-loading-73/#post-9128901) * As well, many times after that it is still black, and then it randomly loads after a while. I also tried enabling: * ” Load assets on all pages? By default, Master Slider will load corresponding JavaScript files on demand. but if you need to load assets on all pages, check this option. ( For example, if you plan to load Master Slider via Ajax, you need to check this option ) * ” * but this didn’t seem to help * Thread Starter [wordpressnerdsh](https://wordpress.org/support/users/wordpressnerdsh/) * (@wordpressnerdsh) * [9 years ago](https://wordpress.org/support/topic/images-not-loading-73/#post-9128903) * The problem happens way more, when I have these plugins enabled: * Easy Modal * Popup Maker * … * however, even with these plugins disabled the problem still occurs, just less often. * To me, it seems like the more data the site has to load, the more of a chance there is of the image not loading. * I thought it was a direct plugin conflict at first (with the popup plugins), however because the problem still occurs without the plugins enabled, it seems to be an indirect conflict of some sort…. * Thread Starter [wordpressnerdsh](https://wordpress.org/support/users/wordpressnerdsh/) * (@wordpressnerdsh) * [9 years ago](https://wordpress.org/support/topic/images-not-loading-73/#post-9128914) * Here is a video I recorded so you can see what I am seeing: * [https://www.youtube.com/watch?v=sYgHyyWug18&feature=youtu.be](https://www.youtube.com/watch?v=sYgHyyWug18&feature=youtu.be) * Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/) * (@averta_support) * [9 years ago](https://wordpress.org/support/topic/images-not-loading-73/#post-9129529) * Hi, * You can find slider callbacks as I show on the below screenshot: * [http://support.averta.net/en/wp-content/uploads/Master-Sliders-Callbacks.png](http://support.averta.net/en/wp-content/uploads/Master-Sliders-Callbacks.png) * Then choose on slider init and after adding that, put the below code on the opened text box: * ``` jQuery(window).load(function(){ jQuery(window).trigger('resize'); }); ``` * Also, on Slider Settings tab -> Navigation -> Slide preloading, choose slides in sequence. * If you have any plugins for lazy loading and image optimizing, please disable those plugins and try again. * Best, Averta * Thread Starter [wordpressnerdsh](https://wordpress.org/support/users/wordpressnerdsh/) * (@wordpressnerdsh) * [9 years ago](https://wordpress.org/support/topic/images-not-loading-73/#post-9130824) * Hey there, * Thanks very much. * I tried the above, and now the sliders are completely not loading. * This is with plugins activated, and with all plugins deactivated – except for Master Slider and Visual Composer (both are up to date) * I don’t have any lazy loading plugins. * All I could find related to Javascript was these settings in the Theme (Jupiter Theme): * -Minify Theme Javascript File If you enable this option pre-minified theme Java Script files will be renderred in front-end. Minified JS is 30%-40% smaller in file size which will improve page speed. * -Minify Theme Styles Files If you enable this option pre-minified theme CSS files will be renderred in front-end. Minified CSS is 30%-40% smaller in file size which will improve page speed. * -Query String From Static Flies (Not Recommended) disabling this option will remove “ver” query string from JS and CSS files. For More info Please Read Here. * -Portfolio Post Type If you will not use Portfolio post type feature simply disable this option. * -News Post Type If you will not use News post type feature simply disable this option. * -FAQ Post Type If you will not use faq post type feature simply disable this option. * -Pricing Tables Post Type If you will not use Pricing Tables post type feature simply disable this option. * -Clients Post Type If you will not use Clients post type feature simply disable this option. * -Employees Post Type If you will not use Employees post type feature simply disable this option. * -Testimonial Post Type If you will not use Testimonial post type feature simply disable this option. * -FlexSlider Post Type If you will not use FlexSlider post type feature simply disable this option. * -Edge Slideshow Post Type If you will not use Edge Slideshow post type feature simply disable this option. * -iCarousel Post Type If you will not use iCarousel post type feature simply disable this option. * -Banner Builder Post Type If you will not use Banner Builder post type feature simply disable this option. * -Tab Slider Post Type If you will not use Tab Slider post type feature simply disable this option. * -Animated Columns Post Type If you will not use Animated Columns post type feature simply disable this option. * I disabled all of these next, and still no load. * Thread Starter [wordpressnerdsh](https://wordpress.org/support/users/wordpressnerdsh/) * (@wordpressnerdsh) * [9 years ago](https://wordpress.org/support/topic/images-not-loading-73/#post-9130843) * I see the slider loading a blank.gif, rather than the proper image. * A video of what I see now. * [https://www.youtube.com/watch?v=_hmOa1VJZ10&feature=youtu.be](https://www.youtube.com/watch?v=_hmOa1VJZ10&feature=youtu.be) * Thanks, I’m hoping to get this figured out soon – having to completely rebuild with a new slider would be less than convenient. * Thanks again, * Thread Starter [wordpressnerdsh](https://wordpress.org/support/users/wordpressnerdsh/) * (@wordpressnerdsh) * [9 years ago](https://wordpress.org/support/topic/images-not-loading-73/#post-9130855) * Oh, and I also did this: * “Also, on Slider Settings tab -> Navigation -> Slide preloading, choose slides in sequence. * If you have any plugins for lazy loading and image optimizing, please disable those plugins and try again.” * All of these attempts were done individually, not all at once * Thread Starter [wordpressnerdsh](https://wordpress.org/support/users/wordpressnerdsh/) * (@wordpressnerdsh) * [9 years ago](https://wordpress.org/support/topic/images-not-loading-73/#post-9130858) * *Individually, adding one on to the other * 1. added jquery snippet as suggested * 2. changed navigation settings * 3. tried disabling potential settings conflicts, in theme settings * Plugin Contributor [averta support](https://wordpress.org/support/users/averta_support/) * (@averta_support) * [9 years ago](https://wordpress.org/support/topic/images-not-loading-73/#post-9131507) * Hi again! * Please like this example -> [http://support.averta.net/en/wp-content/uploads/callback-4.png](http://support.averta.net/en/wp-content/uploads/callback-4.png) * add the below code to slider callbacks -> on slide change start: * ``` jQuery(window).load(function(){ jQuery(window).trigger( 'resize' ); }); } ``` * Let me know if the problem persists. * Best, Averta * Thread Starter [wordpressnerdsh](https://wordpress.org/support/users/wordpressnerdsh/) * (@wordpressnerdsh) * [9 years ago](https://wordpress.org/support/topic/images-not-loading-73/#post-9133758) * ” function(event){ var api = event.target; * jQuery(window).load(function(){ jQuery(window).trigger(‘resize’); }); } ” * I put this code in the slider, for both “On Slider Init”, and “On slide change Start”. * Nothing. * I also tried putting the code in both. * Nothing. * What’s next? * thanks * Thread Starter [wordpressnerdsh](https://wordpress.org/support/users/wordpressnerdsh/) * (@wordpressnerdsh) * [9 years ago](https://wordpress.org/support/topic/images-not-loading-73/#post-9133766) * If I could get support at a time other than 12 in the morning, that would be appreciated as we could actually work through this problem more quickly. Viewing 15 replies - 1 through 15 (of 20 total) 1 [2](https://wordpress.org/support/topic/images-not-loading-73/page/2/?output_format=md) [→](https://wordpress.org/support/topic/images-not-loading-73/page/2/?output_format=md) The topic ‘Images Not Loading’ is closed to new replies. * ![](https://ps.w.org/master-slider/assets/icon-256x256.png?rev=1638064) * [Master Slider - Responsive Touch Slider](https://wordpress.org/plugins/master-slider/) * [Frequently Asked Questions](https://wordpress.org/plugins/master-slider/#faq) * [Support Threads](https://wordpress.org/support/plugin/master-slider/) * [Active Topics](https://wordpress.org/support/plugin/master-slider/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/master-slider/unresolved/) * [Reviews](https://wordpress.org/support/plugin/master-slider/reviews/) * 20 replies * 2 participants * Last reply from: [averta support](https://wordpress.org/support/users/averta_support/) * Last activity: [8 years, 12 months ago](https://wordpress.org/support/topic/images-not-loading-73/page/2/#post-9140048) * Status: resolved