Title: Images not loading Last modified: August 31, 2016 --- # Images not loading * Resolved [jpw94](https://wordpress.org/support/users/jpw94/) * (@jpw94) * [10 years, 3 months ago](https://wordpress.org/support/topic/images-not-loading-56/) * We created a gallery and included an album. We can see the thumbnails of the pictures in the album but when we click on a thumbnail, it says cannot load image. Not sure why this is happening. * [http://norbeck.com/gallery/valentines-day-celebration-2016/](http://norbeck.com/gallery/valentines-day-celebration-2016/) * [https://wordpress.org/plugins/maxgalleria/](https://wordpress.org/plugins/maxgalleria/) Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/) * (@alanp57) * [10 years, 3 months ago](https://wordpress.org/support/topic/images-not-loading-56/#post-7062813) * jpw94, * Looking at the links to the pictures on the page I see that the thumbnail image are in the [http://norbeck-photos.s3.amazonaws.com/wp-content/uploads/2016/02/12200602](http://norbeck-photos.s3.amazonaws.com/wp-content/uploads/2016/02/12200602) folder which looks like a CDN (content delivery network) but the larger images are located at a different URL, [http://norbeck.com/wp-content/uploads/2016/02/](http://norbeck.com/wp-content/uploads/2016/02/) and these images are not in that folder. They are in [http://norbeck-photos.s3.amazonaws.com/wp-content/uploads/2016/02/12200602](http://norbeck-photos.s3.amazonaws.com/wp-content/uploads/2016/02/12200602). * One solution is to upload the images directly to [http://norbeck.com/wp-content/uploads/2016/02/](http://norbeck.com/wp-content/uploads/2016/02/). You do not need to add these to the media library again. * Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/) * (@alanp57) * [10 years, 3 months ago](https://wordpress.org/support/topic/images-not-loading-56/#post-7062872) * jpw94, * We posted a version of Maxgalleria that should fix your issue at [https://wordpress.org/plugins/maxgalleria/developers/](https://wordpress.org/plugins/maxgalleria/developers/). Under the heading **Other Versions** download and install version 4.25. Let us know if it works. * Thread Starter [jpw94](https://wordpress.org/support/users/jpw94/) * (@jpw94) * [10 years, 3 months ago](https://wordpress.org/support/topic/images-not-loading-56/#post-7062874) * WOW, Alan. That is prompt response. I will do so. * Thank you so much! * P.S. Is there a way to just have an album thumbnail and then just have it go directly into the lightbox display? I’m sure there is, just haven’t figured out how to do that. * Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/) * (@alanp57) * [10 years, 3 months ago](https://wordpress.org/support/topic/images-not-loading-56/#post-7062876) * jpw94, * No one has asked for this before. It is possible if we give the first item an ID and add some javascript code to automatically display the first item. We will consider that for a future enhancement. * Thread Starter [jpw94](https://wordpress.org/support/users/jpw94/) * (@jpw94) * [10 years, 3 months ago](https://wordpress.org/support/topic/images-not-loading-56/#post-7062877) * Thanks. It was my customer’s request. I think it makes sense in a way. * Thread Starter [jpw94](https://wordpress.org/support/users/jpw94/) * (@jpw94) * [10 years, 3 months ago](https://wordpress.org/support/topic/images-not-loading-56/#post-7062903) * I promised my customer I would ask again: * Do you see a time when you would add the option to go directly into the lightbox from an album thumbnail? If so, when? * Or, can you suggest a workaround to implement this behavior? * Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/) * (@alanp57) * [10 years, 3 months ago](https://wordpress.org/support/topic/images-not-loading-56/#post-7062904) * No, we have not considered if or when this featured would be added. * If you want to edit the plugin you can follow the suggestions in this article: [http://visuallightbox.com/rq/automatically-open-the-lightbox-popup-upon-opening-the-page-r.html](http://visuallightbox.com/rq/automatically-open-the-lightbox-popup-upon-opening-the-page-r.html). * It seems to me that your customer wants to use the lightbox like a slider without automatic scrolling. For that you can purchase our [Slick Slider for WordPress add on for Maxgalliera](http://maxgalleria.com/shop/slick-slider-wordpress/). Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘Images not loading’ is closed to new replies. * ![](https://ps.w.org/maxgalleria/assets/icon-128x128.jpg?rev=1225417) * [MaxGalleria](https://wordpress.org/plugins/maxgalleria/) * [Frequently Asked Questions](https://wordpress.org/plugins/maxgalleria/#faq) * [Support Threads](https://wordpress.org/support/plugin/maxgalleria/) * [Active Topics](https://wordpress.org/support/plugin/maxgalleria/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/maxgalleria/unresolved/) * [Reviews](https://wordpress.org/support/plugin/maxgalleria/reviews/) * 7 replies * 2 participants * Last reply from: [AlanP57](https://wordpress.org/support/users/alanp57/) * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/images-not-loading-56/#post-7062904) * Status: resolved