Images not displaying from Mailchimp

  • Resolved dswiese

    (@dswiese)


    6 years, 4 months ago

    Still researching other settings, but recently my images are not displaying in Mailchimp when I copy over the html.
    The images do display in the WP preview, and the direct links work, but do not display in Mailchimp or in the preview email sent.

    Not sure if this is a WP or Mailchimp setting?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Brian Hogg

    (@brianhogg)

    6 years, 4 months ago

    Hi @dswiese!

    Strange, I’m wondering if you’re on a local site or a site that is currently password-protected (so you can see and access the images but MailChimp cannot)?

    If you give an example of the HTML you’re copying and pasting into MailChimp I can probably see why the images aren’t accessible.

    Thread Starter dswiese

    (@dswiese)

    6 years, 4 months ago

    update: so the plugin is generating the image url based on the 300(ish) thumbnail.
    which doesnt seem to exist, but the main image itself does.

    Should I try to regen all my thumbnails?
    Or where does it determine which image size to use?

    <p>&nbsp;</p>
<p><img src="https://portlandfoodevents.com/wp-content/uploads/2017/12/14d46f49fda7337be4a3c030cd002814-225x300.jpg" /></p>
<h2>Winter Solstice Dinner</h2>
<p>December 21, 2017 @ Ground Breaker Brewing </p>
<p>Find out more: <a href="https://portlandfoodevents.com/event/winter-solstice-dinner/">More information</a></p>
<hr />
<p>&nbsp;</p>
    • This reply was modified 6 years, 4 months ago by dswiese.
    • This reply was modified 6 years, 4 months ago by dswiese.
    Thread Starter dswiese

    (@dswiese)

    6 years, 4 months ago

    I think we posted at the same time. Let me know if that update make sense

    Plugin Author Brian Hogg

    (@brianhogg)

    6 years, 4 months ago

    The image not existing would certainly do it 🙂

    Which one it’s using is determined under Event Calendar Newsletter then Settings. You can try a different size there, and regenerate if you recently switched themes and it uses different thumbnail sizes. Hopefully that does the trick!

    Thread Starter dswiese

    (@dswiese)

    6 years, 4 months ago

    Thanks!! Yes I think I need to regen all my thumbnails.

    Plugin Author Brian Hogg

    (@brianhogg)

    6 years, 4 months ago

    No problem!

    Did that do the trick?

Viewing 6 replies - 1 through 6 (of 6 total)
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