• Resolved skyepeacham

    (@skyepeacham)


    Hi Team,

    My website has been working well for a number of months, but I recently updated my wordpress to 5.0 and my metaslider plug in and now I have no images on my wesbite, i just get little crosses where the pictures should be. Are you able to offer any suggestions on how I resolve this? Thanks
    http://thewellconnectedtraveller.com.au/experiences/

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi,

    On that page it shows that MetaSlider is in a hidden container. You will have to move it from out of that container, or remove the styling that is hiding it.

    .home_view {
        display: none;
    }
    Thread Starter skyepeacham

    (@skyepeacham)

    Hi, thanks for your reply.
    Pardon my ignorance but what do you mean by a hidden container? I’m a wordpress novice, so any info you can offer would be great.
    Not too sure why the images aren’t displaying as all we’ve done is updated wordpress to 5.0 we didnt change anything on the site.
    Thank you!

    Hi @skyepeacham,

    Think of it as an actual container, like a cup. You have the MetaSlider inside that cup, but in the code, you told the cup to hide. Therefore, MetaSlider also cannot be seen.

    More tech-sounding, in the HTML you have a <div> that the MetaSlider is inside, and that div has the CSS style “display:none”.

    Bottom line is this is related to your theme, and your theme’s stylesheet – not an issue with MetaSlider. You should probably contact whomever created your theme to be more thorough, but this quick fix might also work. Try to add this to your stylesheet:

    .home_view {
        display: block! important;
    }
    Thread Starter skyepeacham

    (@skyepeacham)

    Thanks so much for the feedback. I tried the work around you suggested by it hasnt worked. Looks like there are more issues with the theme as the inside pages of the website aren’t loading at all and those that do have lost lots of content.
    Will have to look for a wordpress developer who can help me.
    thanks for the advice.

    Hi,

    It looks like the change worked, but there’s more =/

    See this from the code (using the developer tools)

    http://prntscr.com/lswg3l

    Thread Starter skyepeacham

    (@skyepeacham)

    Thanks, I still cant see any images on the inside pages though

    Hi @skyepeacham,

    The best option is to contact the theme developer to find out what is causing those containers to be hidden. Or as a quick fix you can just add the styles I mentioned above. It may cause issues elsewhere though, depending on the theme:

    .home_view, .visible-xs {
        display: block! important;
    }

    I’ll mark this resolved since it’s related to your theme and not MetaSlider, but feel free to comment or open a new issue if you’re experiencing a problem with the plugin.

Viewing 7 replies - 1 through 7 (of 7 total)
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