1. Do you have any error on the plugin settings page?
No Error
2. URL of your website. If your site is not publicly available, add it to test environment.
https://www.yourblazeguard.com
3. Does your server meet the technical requirements described in the FAQ? Please send configuration of your server (link to it can be found on the settings page of plugin in the section “We are waiting for your message”) – please take a screenshot of the ENTIRE page and send it to me.
Yes. phpinfo can be downloaded from: https://www.dropbox.com/s/hlichvmzjhw7nqg/phpinfo.pdf?dl=0
4. Do you use CDN?
No
5. Check if in /wp-content/uploads-webpc directory are all files that should be converted.
No
Run Google Chrome and enable Dev Tools (F12).
Response of https://www.yourblazeguard.com/wp-json/webp-converter/v1/paths?_wpnonce=170d438770
{"code":"rest_no_route","message":"No route was found matching the URL and request method","data":{"status":404}}
Please check also if you have any errors in /wp-content/debug.log?
No Error
7. Content of your .htaccess files from directories /wp-content/uploads and /wp-content/uploads-webpc (pasting the code using the CODE shortcode in the editor).
*/wp-content/uploads*
text/x-generic .htaccess ( ASCII text )
# BEGIN WebP Converter
# ! --- DO NOT EDIT PREVIOUS LINE --- !
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{HTTP_ACCEPT} image/webp
RewriteCond %{DOCUMENT_ROOT}/wp-content/uploads-webpc/$1.jpg.webp -f
RewriteRule (.+)\.jpg$ /wp-content/uploads-webpc/$1.jpg.webp [NC,T=image/webp,E=cache-control:private,L]
RewriteCond %{HTTP_ACCEPT} image/webp
RewriteCond %{DOCUMENT_ROOT}/wp-content/uploads-webpc/$1.jpeg.webp -f
RewriteRule (.+)\.jpeg$ /wp-content/uploads-webpc/$1.jpeg.webp [NC,T=image/webp,E=cache-control:private,L]
RewriteCond %{HTTP_ACCEPT} image/webp
RewriteCond %{DOCUMENT_ROOT}/wp-content/uploads-webpc/$1.png.webp -f
RewriteRule (.+)\.png$ /wp-content/uploads-webpc/$1.png.webp [NC,T=image/webp,E=cache-control:private,L]
</IfModule>
# ! --- DO NOT EDIT NEXT LINE --- !
# END WebP Converter
*/wp-content/uploads-webpc*
text/x-generic .htaccess ( ASCII text )
# BEGIN WebP Converter
# ! --- DO NOT EDIT PREVIOUS LINE --- !
<IfModule mod_mime.c>
AddType image/webp .webp
</IfModule>
<IfModule mod_expires.c>
ExpiresActive On
ExpiresByType image/webp "access plus 1 year"
</IfModule>
# ! --- DO NOT EDIT NEXT LINE --- !
# END WebP Converter
8. What plugin version are you using? If it is not the latest then update and check everything again.
1.2.5
9. Used WordPress version.
5.4.1
10. A list of all the plugins you use. Have you tried checking the plugin operation by turning off all others? If not, please try whenever possible.
the list is too long to test.
