Title: Images Lost
Last modified: June 20, 2019

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# Images Lost

 *  [Agence Katla](https://wordpress.org/support/users/agence-katla/)
 * (@agence-katla)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/images-lost-2/)
 * Hi, i’ve activated the plugin but i’ve lost all my images… Did you know why ?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fimages-lost-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [Takis Bouyouris](https://wordpress.org/support/users/nevma/)
 * (@nevma)
 * [7 years, 1 month ago](https://wordpress.org/support/topic/images-lost-2/#post-11662848)
 * Hello, there,
 * Thank you for reaching out to us!
 * There are many reasons this might happen. Some of them might concern your host
   and their setup and others might even be a bug. Also sometimes it is a matter
   of correct configuration. Good thing is that the Adaptive Images plugin does 
   not touch your original images, so they remain safe in their place after you 
   disable it.
 * Now as a first thing, I would like to ask of you to momentarily enable the plugin
   and send me the result of the Print debug and Print diagnostics buttons in the
   plugin settings page, if it is possible. From that I will be able to draw some
   first conclusions.
 * Cheers,
    Takis

Viewing 1 replies (of 1 total)

The topic ‘Images Lost’ is closed to new replies.

 * ![](https://ps.w.org/adaptive-images/assets/icon-256x256.png?rev=1138642)
 * [Adaptive Images for WordPress](https://wordpress.org/plugins/adaptive-images/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/adaptive-images/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/adaptive-images/)
 * [Active Topics](https://wordpress.org/support/plugin/adaptive-images/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/adaptive-images/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/adaptive-images/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Takis Bouyouris](https://wordpress.org/support/users/nevma/)
 * Last activity: [7 years, 1 month ago](https://wordpress.org/support/topic/images-lost-2/#post-11662848)
 * Status: not resolved