Images in product confirmation emails

Resolved kmyn
(@kmyn)

4 years, 9 months ago

Hi,

I’m using sendinblue transactional templates to send it order confirmation emails to the customer from my WordPress/Woocommerce platform. How do I include product images/thumbnails in the email?

thanks.

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Brevo
(@neeraj_slit)

4 years, 9 months ago

Hi,

You can set up an marketing automation workflow to send an order confirmation that includes product images/thumbnails.

This tutorial details the steps.

Feel free to reach our support by email if you have any question: support@sendinblue.com.
Thread Starter kmyn
(@kmyn)

4 years, 9 months ago
Hi Neeraj,

Thank you for your response. This was very helpful and was able to send order emails.

But, I did run into a bug in the plugin. When I choose guest checkout on my site, the plugin seems to send the order confirmation email to the site admin rather than the customer’s email on the checkout page.

The problem seems to be at: $email_id = $this->get_email_id()
```
        public function ws_checkout_completed($order_id) {
            $this->load_tracking_data_order($order_id);
            $email_id = $this->get_email_id();
                        
            $code = $this->build_event_code('track', $this->tracking_event_type, $email_id, $this->tracking_event_data, 'ws_disable_next_event_cart_deleted = 1;');
            wc_enqueue_js( $code );
        }
```
How can I get the email address from the checkout page?

thanks.
- This reply was modified 4 years, 9 months ago by kmyn.
Plugin Author Brevo
(@neeraj_slit)

4 years, 9 months ago

Hi,

So that our tech team can look into it, could you share your SendinBlue Support ID?
It can be found on your account by clicking on your name at the top right, then Support & Tickets or directly here.
This will allow our support team to reach out and help you.

Thanks!

Thread Starter kmyn
(@kmyn)

4 years, 9 months ago

How can I send the support id privately?

Plugin Author Brevo
(@neeraj_slit)

4 years, 9 months ago

You can open a ticket from your Sendinblue account or send an email to support@sendinblue.com.

Viewing 5 replies - 1 through 5 (of 5 total)

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