• This is my online family journal.

    Two issues (one new, one old):

    New: The page linked began happening in mid-July. Draft posts that already had images uploaded work as expected. Draft posts that I’m adding new photos aren’t working properly (like the linked example). While in the draft post, I can click on the blank square, choose the edit feature, and the image appears within the editing box.

    I’ve tried all the fixes that appear when performing a google search. Nothing has worked. All except for complicated fixes. I’m not sure I understand those.

    Old: Only the name of images appears in the post. Just some, not all. https://theteamtlc.com/2018/05/volunteer-appreciation-from-the-south-valleys-library/ …. If you click on the name, the image opens.

    The old issue happened after I changed hosting companies. The tech at the hosting company said it’s because my image file names are too long (the way I save them in my laptop). That was never an issue with the previous host, so I left it until I had time to mess with it. Here we are 2 years later! It never happened on new posts, just some previously published posts.

    Thank you for any guidance you can provide.

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • The images are not displaying because the URLs provided are either incorrect, the files have been moved or renamed, or the images have been deleted. As a result, the browser is showing the alt text instead. If you inspect the source code, you’ll see that these image links return a 404 (Not Found) error. To fix this, please double-check the image locations and reinsert them using the correct URLs or upload them again.

    Hi @camilladowns
    Here are some easy fix to try:
    1. Try using a different theme to see if there’s a difference.
    2. Rename and reupload the images to the post.
    3. Troubleshoot plugins by deactivating one at a time. start with image optimizer plugin if you are using any.

    Thread Starter camilladowns

    (@camilladowns)

    Hi @nwachukwuonwuteaka. Thank you. I already did all of those. I appreciate the input.

    Moderator threadi

    (@threadi)

    It seems to me that not all thumbnails have been generated, which is particularly evident in the second link.

    I would recommend using this plugin: https://wordpress.org/plugins/regenerate-thumbnails/ – it allows you to generate all missing thumbnails. I would recommend creating a backup of the project beforehand.

    Of course, it’s strange why this is happening at all. Take a look in the backend under Tools > Site Health to see if any anomalies are reported there. Also check whether there is enough storage space available in the hosting.

    Thread Starter camilladowns

    (@camilladowns)

    @threadi – That plugin says it may not be compatible with the latest version of WP and hasn’t been updated in 3 years. Do you know of another one?

    Site Health: Critical: Wpcom Connection Test and Recommended: You should use a persistent object cache

    Thanks!

    Thread Starter camilladowns

    (@camilladowns)

    @shails – Thanks for the information. Is this for the Old issue I mentioned? I think I could do this if I had step by step instructions. Are you aware of someone who has created a post with instructions? I tried uploading a new photo and I get the blank square (see the New issue I mentioned). Thank you.

    Moderator threadi

    (@threadi)

    I also use the plugin with the current version, and it works fine. Incidentally, the information on the page comes from the WordPress repository and not from the plugin itself. The reason for this is that the plugin has not been updated for a long time and has been marked by the developer as compatible with the current version. In my opinion, however, this is not a problem with this plugin.

    There are alternatives, though: https://wordpress.org/plugins/tags/regenerate-thumbnails/

    Thread Starter camilladowns

    (@camilladowns)

    Thank you @threadi for the additional information!

    Thread Starter camilladowns

    (@camilladowns)

    Update: I have the old issue figured out. When I changed hosting companies, the “g” of the .jpg got dropped from some of the photos and they switched to text. Once I added the g back the old problem has now been fixed.

    New issue still persists.

    • This reply was modified 5 months, 2 weeks ago by camilladowns.

    @camilladowns Could you please retry adding the missing images? It looks like the src attributes are currently empty in the code, which is why the images aren’t appearing.

    Thread Starter camilladowns

    (@camilladowns)

    Hi @shails – I’ve fixed the old issue. The new issue still persists Yeah, I keep trying to add photos but still get the black square.

    Here’s some new info from my web hoster: (Whatever is doing this began in mid-July. Images were populating just fine up to that time.) So, what the hell caused this and how do I fix it? lol

    You have a LINK to the photo but you are not calling the photo to be displayed:


    <p>

      <a href="https://theteamtlc.com/wp-content/uploads/2025/07/Thomas-Lillian-3.31.16.jpg">

        <img class="alignnone size-medium wp-image-37152" alt="">
      </a>
    </p>

    Should be:

    <p>

      <a href="https://theteamtlc.com/wp-content/uploads/2025/07/Thomas-Lillian-3.31.16.jpg">

        <img class="alignnone size-medium wp-image-37152" alt="Description of Image for Blind Readers" src="https://theteamtlc.com/wp-content/uploads/2025/07/Thomas-Lillian-3.31.16.jpg" />

      </a>

    </p>
    Thread Starter camilladowns

    (@camilladowns)

    New information:

    Here’s some new info from my web hoster: (Whatever is doing this began in mid-July. Images were populating just fine up to that time.) So, what the hell caused this and how do I fix it? lol

    You have a LINK to the photo but you are not calling the photo to be displayed:

    <p>

      <a href="https://theteamtlc.com/wp-content/uploads/2025/07/Thomas-Lillian-3.31.16.jpg">

        <img class="alignnone size-medium wp-image-37152" alt="">
      </a>
    </p>

    Should be:

    <p>

      <a href="https://theteamtlc.com/wp-content/uploads/2025/07/Thomas-Lillian-3.31.16.jpg">

        <img class="alignnone size-medium wp-image-37152" alt="Description of Image for Blind Readers" src="https://theteamtlc.com/wp-content/uploads/2025/07/Thomas-Lillian-3.31.16.jpg" />

      </a>

    </p>

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