Support » Plugin: Related Posts » images have disapeared

Viewing 12 replies - 16 through 27 (of 27 total)
  • Hey Vanessa, thanks for reaching out, I’ll gladly help!

    Are the images in your posts actually inserted into your blog posts content or are they displayed by linking out to same other place where they are stored?

    Are those older blog posts that have the correct thumbnail somehow differently edited as those newer ones with false, generic thumbnails? If yes, how?

    Do you use some special plugin for inserting your images in your posts?

    You mentioned that you don’t have the ‘Featured image’ option in your Media Gallery/create-new-post page anymore, which is really weird to me. Any chance you could send me a screenshot of that page? I’d really love to take a closer look, if possible.

    I’m sorry for all these questions above, but I am very eager to help you out here. Let me know what’s up and I’ll do my best to get this sorted ASAP! I’m looking forward to your reply!

    Take care & have a nice day!


    Hi Silvo, thanks for such a speedy response πŸ™‚ thankyou for helping. I will get a screenshot for you.

    The images in my posts are there by inserting a gallery into the blog post.
    the older blogs that have the correct thumbnails are ones that i did when i first installed the ‘related images’ plugin. then when i did an update of my template then everything from then on stopped working. I used to select an image and upload it as the featured imaged (which is the image that the related posts plugin used). and now there is no where for me to upload a featured image which means the plugin doesnt have one πŸ™
    (i hope this makes sense, i’m not that great at speaking technically with these things).

    I hope i answered all your questions and i’ll go get the screenshot now to show you

    hmmm not sure how i post the screenshot images here..?

    You cannot upload screenshots on these forums. Try using a resource like and post the screenshot urls here instead.

    ok, thanks. i’ll do that tight now. BRB πŸ™‚

    Hey Vanessa, or you can just send me an email on support[at]zemanta[dot]com.

    The theme you are using is the “photocrati-theme-v4.5”, right? If this theme doesn’t allow you to create featured images, then I would recommend you to use the custom field option, which is a simple way of creating custom thumbnails for your related posts, but when that featured image option is unavailable. Like in your case.

    Just follow the steps below and you should be good to go in no-time!

    First, go to the create-new-post page or β€” even better β€” in one of your previous already-published-posts. On the right top corner you should see the ‘Screen Options’ button; click on it for the drop-down menu to open. After that, tick the box next to ‘Custom Fields’.

    Now you should be able to see a new box below the editor called ‘Custom Fields’. Create new custom field, name your image that you would later like to use it as a thumbnail for this specific post (something like “My thumbnail”), enter the URL of the image you would like to use and finish with the click on the button “Add Custom Field”. Of course, don’t forget to save this draft, or publish the post when you’re ready.

    After that, visit the settings of (y)our plugin and scroll down to the bottom. The option called “Use custom field for thumbnails” should now be available, tick the box next to it, and select the value you’ve set up before.

    Now, the important thing is this: the value of the Custom Field stays the same for every new post, while the URL of the image (obviously) changes. In other words: the name of the Custom Field stays the same, images change. That’s because once you set up your settings in the plugin settings (when you choose which value our the Custom Field our plugin should use for the thumbnails), you won’t have to change it again in the future. This saves you a lot of time & hassle.

    Once you have set this up, you just add a Custom Field with every new post, set the image you want to use for the thumbnail, while the name stays the same. Also worth noting is that you should keep the images you want to use for thumbnails as square as possible and that they’re not too big. The perfect size would be 151×151 pixels (or bigger), but that is not that crucial. Just don’t use the biggest images you can find, because this can return you some problems.

    Sorry for this long, too-long response and pleaseΒ β€” do not hesitate to get back to me if anything was unclear or if you have any kind of additional questions. I’ll be more than glad to help you out!

    Looking forward to your reply! Take care!


    hmmm ok cant seem to get that snag to work.

    Hey, thanks for the link, although I wasn’t able to take a closer look at it, because of the small resolution of the Facebook photo. You can send it over on my email address:

    Also β€” have you tried that suggestion I described above? Let me know, I’m eager to find out!

    Take care & I’m looking forward to your reply!


    sorry, posted that last comment before i saw your last comment.
    trying the way in your response now πŸ™‚

    (i just have to go back and do it on all the other posts!) omg this has been frustrating me for months but didnt have the time to deal with it! next time i will come to this forum first!

    Thankyou soooooooo much Silvo! you’re a legend!
    thankyou thankyou thankyou!!! πŸ˜€

    Hey Vanessa, that’s great news, I’m glad I could be of any help, really! πŸ™‚

    As always β€” if you have any questions or if you stumble upon any problems, do not hesitate to let me know! I’ll gladly help!

    Take care & have a nice rest of the day!


    Also β€” you are always welcome to leave a vote or a review about us on our plugin page on the WordPress website, if you find the time. It shouldn’t take you more than a minute (two, if you write something nice)! πŸ™‚

    Thanks again for your kind words β€” we truly appreciate it! πŸ™‚

    Take care & all the best!


Viewing 12 replies - 16 through 27 (of 27 total)
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