Support » Plugin: Related Posts » images have disapeared

Viewing 15 replies - 1 through 15 (of 27 total)
  • Plugin Author jureham

    (@jureham)

    Hi,

    we changed the way we generate thumbnails in the latest version.
    Can you please give us your blog url to help us find the issue.

    Thanks.

    Best, Jure.

    Hi Jure, have you had a chance to look into yet please?

    Thanks

    Hey @f_i_f!

    Sorry we kept you waiting in the dark for so long, but unfortunately we still haven’t came up with a proper solution. But rest assured that we are working on it and that it is one of our top priorities at the moment. Please bear with us!

    We sure hope we’ll be able to get back to you in the following days with some good news. And big thanks for your patience, much appreciated!

    Please do not hesitate to get back to us if you have any other questions or inquiries — we’ll gladly help!

    Take care & have a nice day!

    Best,
    Silvo

    I am having the same trouble with Related Posts…I have IMAGES on ALL of my posts but they do not show up in Related Posts. I thought maybe I had to set Featured Image on each one so I went and did that. No such luck. I am frustrated and ready to remove it. It says in the helps that it will pull the image if there is one. I don’t want an apple or a piece of wheat showing up and on some there is nothing but a black box! Please help!
    Thank you!
    http://www.hopeinthehealing.com

    Hey Nannette, big thanks for reaching out on this matter, since we are very eager to help you out on this as soon as possible!

    But I’m afraid we are not able to take a closer look at it, since it seems that you have already deactivated your Related Posts plugin. Any chance you could activate it back on, so we could help you out on this?

    Also — I’ve noticed that although all images in your blogposts load up normally, they seem to be broken on the main page of your blog. Is this the way it’s supposed to be or are we missing something out? Here’s a screenshot I’ve made, just to make sure we’re looking at the same thing: http://cl.ly/image/1Y0u2r1s1n1g/o

    Not to forget — here’s a link to the previous, older version of our plugin, which should work normally and load all your thumbnails correctly

    Let me know what’s up and I’ll do my best to help you out!

    Take care!

    Silvo

    My apologies! I had no idea anyone would respond that quickly! I just decided to delete it until I saw someone post on it. My husband tells me I need to work on my patience. I apologize 🙁

    As far as teh images loading I have no idea! I looked at the screeshot and there are no pictures there! I’ve never had that trouble before! No one has ever mentioned there being a problem.

    I have reactivated the plugin so you can see it. I appreciate your help.

    The images problem seems to be just on the home page…when I click on a particular post the image will show up but no images will show on the home page. This has just happened this morning. I have no idea if this is something with Bluehost or what has happened. Oh crud!

    Hey, no problem, we’re just glad we have someone to cooperate with — much appreciated! 🙂

    We are already investigating closely what could be going on on your blog, but we’d like to ask you for one more favor, if you would be so kind.

    Could you go to this blogpost of yours, click on the ‘Edit’ button, check if the image already inserted in your post is set as featured — if not, set it as featured, if yes, leave it as featured — and click on the ‘Update’ button.

    Here’s your blogpost we’re looking at: http://69.195.124.107/~hopeint7/2013/05/08/treasures-in-jars-of-clay/

    We would be really glad if you could do this for us, since we’ll be waiting on the other side to see how our plugin behaves and that this way we will hopefully be able spot the cause of your problem.

    Let us know, we are eagerly waiting for results! And big thanks for all your feedback, truly appreciated!

    Best,
    Silvo

    Sorry about the delay, I had company! I was doing that before I wrote you, setting the featured image on each post but I wasn’t making a difference, then after I reactivated it and made sure I had the right downloaded version I started doing that again and it seemed like that was working. I had redone about five of them before I was invaded with family 🙂

    Sorry about the delay, I had company! I was doing that before I wrote you, setting the featured image on each post but I wasn’t making a difference, then after I reactivated it and made sure I had the right downloaded version I started doing that again and it seemed like that was working. I had redone about five of them before I was invaded with family 🙂

    I am sorry I cannot do the one you are now asking as I am in the road. I thought I could do it on my iPhone as I do have the WordPress App installed but when you go to Set Featured Image and click it says choose photo and you click From Library you would assume it would take you to the media library where you had uploaded the pictures in the post!! And all other posts! Not the case.. It just takes you to your camera roll…or you can take a picture. How crazy is that? So the set featured image feature is worthless on the mobile app 🙁

    But I do believe that may have solved the problem. I just won’t be able to work on it again until later this evening. I apologize.

    hello Silvo, I just wondered if you had figured out what was wrong with my blog and the images not showing up on my homepage. It still is not working today. When a user logs in to http://www.hopeinthehealing.com no images appear at all. When they then click on a separate link or post the images will show up, even for the same post. I cannot figure it out! If the same post is on the home page and the images are not showing up when they first open it up but then they actually click on it the images will show up. But otherwise the entire homepage is blank! This is a whole new thing, I am totally baffled. Suggestions?

    The Related Posts problem seems to be fixed by setting the Featured Image for each post. 🙂

    Plugin Author jureham

    (@jureham)

    Hi all,

    version 2.8 has a new, improved thumbnailer.
    Please give it a try.

    In some cases it might need time to generate thumbnails in the background, so please don’t uninstall it immediately.

    Best, Jure

    my related posts isnt working either. i have tried everything i can think of to fix it but having no luck. it is showing up crappy generic images that arent mine. also seems that my option to select the featured image that was used for the related post image is no longer there. how do i get it back? its really frustrating me! 🙁
    this is my site here http://www.vanessabrown.com.au

    although most of the ones on there are working as i can only use OLD posts to ‘relate to’ which is really not good for my business. it needs to show links to other of my latest/best work not my old stuff.
    please can someone help?

Viewing 15 replies - 1 through 15 (of 27 total)
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