Support » Fixing WordPress » Images have all disappeared!

  • Resolved Benjamino1975



    I am a bit of a WordPress amateur as this is my first site. I logged on today and noticed all the images in my library are not working and have a broken image icon. I have updated WordPress to the latest version thinking this would cure it and done all the updates too. It hasn’t so I deleted all my images and tried uploading them to the library once again. I am still getting the broken image icon.

    Please help….


Viewing 15 replies - 1 through 15 (of 26 total)
  • what theme are you using? try switching to a default and see if that works.

    Hi, thanks for your response. I am using “Responsive”. Will I lose everything else in terms of layout, widgets etc if I swap the theme?

    Well, only temporarily. But if you change to a default theme and your images come back, you’ll know that the problem lies within your theme. If that doesn’t work, try the same with plugins. Turn them all of and see if that fixes the prob. If it does, turn them back on one by one until you figure out which one is causing the problem. The other thing to try would be re-uploading all your wordpress core files, in case one is missing or corrupted.

    good luck!

    Hi, I have switched the theme (now Twenty Eleven) and the problem still persists. I notice when I click “Edit Image” it appears, but then when I re-Save it the problem still persists too.

    Any more suggestions at all please?

    try the other above mentioned tests : re-upload all wordpress core files, and turn off all plugins (probably not in that order).

    Thanks – how do I go about that on DreamHost please?

    try deactivating plugins first.
    as for uploading the files, you can download a fresh copy here
    then you will need to connect to your server via FTP if you want to upload the files manually.
    what version of wordpress are you currently running?

    Hi, I have de-activated all active plugins, tried the upload in the library and the problem is still apparent.

    I have upgraded to WordPress 3.5.1 both on the DreamHost server and WordPress Admin.

    The ‘beauty’ of choosing DreamHost was supposed to be that they had a quick install of WordPress and that I wouldn’t have to mess about.

    link to the site ?

    Since I have changed the theme to Twenty Eleven, the standard theme images are displaying. Any I upload to the library aren’t.

    interesting. it may be a chmod problem. all folders/files on your server have read/write rules, yours may not be set properly. double check for all of your upload folders, they should be at 755. to do this, there should be an “info” button on your ftp manager or interface. click it after selecting the appropriate folder.

    Hmm, thanks again. I have submitted a ticket with DreamHost with your advice to see if they can advise.

    Thanks again for your input – much appreciated 🙂

    you’re welcome, hope you get it worked out!

    check if your default media upload folder is wp-content/ in settings . Some plugins counter interact with it if you change that .

    Sorry to be thick – do you mean in the WordPress admin panel or DreamHost’s?

    Thanks 🙂

Viewing 15 replies - 1 through 15 (of 26 total)
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