• Hello – I moved my content to a different server and re-imported all the stuff for this plugin from old to new server. I pay for the Content Views Pro but for some reason it is not loading the images/content in the grids I have.

    Help please!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi
    Could be a database issue….probably related to the server migration. The Database has file/ directory paths so wordpress can find content on the server….when you change server these paths usually need changing….What method did you use to migrate your website from the old server to the mew one ?
    A website address would be useful.

    Regards
    Neil

    Thread Starter iadzemovic

    (@iadzemovic)

    I copied the files over via FTP and exported/imported the full database over.

    URL is: celebstyle.org

    Hi, a straight database export and import to a different server will not fully work. It will leave incorrect values in one of the database tables. To fix you need to know the old server home directory path and the new server home directory path, then change what is needed in the database. Better Search Replace plugin (BSR) can do the chnage and handle serialisation (a complication that makes doing this manually with a program like Notepad++ impractical and time consuming ) but be warned you need to back up your database before you do anything, do a dry run in BSR to check what you’re changing and get your directory paths right.
    Hope that helps….shout if not
    Regards Neil

    Thread Starter iadzemovic

    (@iadzemovic)

    Where do I change this path? Which database table needs to get adjusted? Even when I try to make a new grid, no content comes up.

    The path that needs changing is in the database of the current website. The database table that contains the wrong info is the _postmeta table…but you must only change with a plugin like BSR as mentioned above due to serialisation. All hosting packages will show the directory name where your wordpress files are held. As an example thw old server may have /home/xyz123/public_html/ and the mew server migcht have /home/abc789/piblic_html

    You cant create a new content view or see existing ones until the database is sorted

    By the way Content Views Pro customers can get support at; support@contentviewspro.com
    Think they might charge for anything not related to their plugin, like this
    Regards
    Neol

    Plugin Author Content Views

    (@pt-guy)

    Hi @ng63,
    Thank you so much for helping other people. We greatly appreciate your time and effort.

    Hi @iadzemovic,
    This issue should be caused by migration.
    Might you please send us the URL of the page where we can see the “image not loading” problem?

    Best regards,

Viewing 6 replies - 1 through 6 (of 6 total)
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