Images don´t load i Edge

  • Resolved Mets

    (@mets)


    6 years, 6 months ago

    If I use EDGE, images on our pages don’t load correctly at first…. they appear compressed. Then after a page refresh it is OK. This happens only with images in Site Origin image widget. Not in gallerys or background images. All my plugins are updated.
    And this is only if using Edge browser. I am using a pc. Virtue premium theme, Any ideas?
    Kati

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 17 total)
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  • Plugin Contributor alexgso

    (@alexgso)

    6 years, 5 months ago

    Hi @mets,

    Unfortunately, I’m unable to replicate this issue. Can you please show me a screenshot of what you’re seeing? Also, are you able to replicate this issue on another computer with Edge?

    Thread Starter Mets

    (@mets)

    6 years, 5 months ago

    I have the same problem on my laptop (PC).Windows 10.Edge.
    it looks like this:
    screenshot

    Plugin Contributor alexgso

    (@alexgso)

    6 years, 5 months ago

    Hi mets,

    Can you please link me to the page you’re having issues with?

    Thread Starter Mets

    (@mets)

    6 years, 5 months ago

    This site/exemple page

    Plugin Contributor alexgso

    (@alexgso)

    6 years, 5 months ago

    Hi Mets,

    The linked page works for me without issue. Can you please link me to the page in your screenshot?

    Thread Starter Mets

    (@mets)

    6 years, 5 months ago

    Here is
    image issueanother site with the same problem
    site

    Thread Starter Mets

    (@mets)

    6 years, 5 months ago

    Look at the image below the blue button…

    Plugin Contributor alexgso

    (@alexgso)

    6 years, 5 months ago

    Hi Mets,

    Unfortunately, I’m able to see the image on that page without issue also. For reference, here’s a screenshot.

    I’ve done some research and I think I know what’s going on. What version of Edge are you using? I think you’re using an older version of Edge which suffered from a general issue with srcset (reference).

    Thread Starter Mets

    (@mets)

    6 years, 5 months ago

    I have Edge 15.
    What do you use?

    Thread Starter Mets

    (@mets)

    6 years, 5 months ago

    I use Edge 15.

    Plugin Contributor alexgso

    (@alexgso)

    6 years, 5 months ago

    Hi Mets,

    Are you referring to the EdgeHTML or Edge version? The Edge version is the important number in this instance.

    Microsoft Edge 40.15063.674.0 (reference)

    Thread Starter Mets

    (@mets)

    6 years, 5 months ago

    Microsoft Edge 40.15063.674.0
    I have the same
    ?

    Plugin Contributor alexgso

    (@alexgso)

    6 years, 5 months ago

    Hi Mets,

    That’s odd. Are you able to replicate this on a computer where you don’t typically use Edge? Can you please try clearing your browser cache? I ask as I know you’ve stated you were able to replicate this on your laptop but I can’t replicate this on my desktop or laptop and I don’t use Edge for either.

    Thread Starter Mets

    (@mets)

    6 years, 5 months ago

    Hi,
    I use Crome as a standard. And Yes it is an odd problem. It makes no sense since some of the images look fine. I have cleared the cache but it is still the same.
    I give up…

    Thread Starter Mets

    (@mets)

    6 years, 5 months ago

    Now I talked to someone who works with Microsoft Edge.
    he told to ask for this:
    “Could you code the wordpress page to preload the page in Edge/Internet Explorer, as it seems on certain systems the pictures are arranged incorrectly and requires a refresh if the page isn’t preloaded?”

    What do you think?

Viewing 15 replies - 1 through 15 (of 17 total)
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