Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Imagely

    (@imagely)

    @themeparkfreaks – If all was working as expected and then it stopped would definitely point to something changing on your site. It may not have been another plugin or your theme it could have been something in your server environment, have you checked that?

    Thanks!

    – Cais.

    Thread Starter themeparkfreaks

    (@themeparkfreaks)

    Yesterday I contacted the one.com support. They found this:

    “Upon checking on our end The thumbnails are supposed to be fetched from /wp-content/gallery/lightwater-valley-juli-2017/ It’s there, but /wp-content/gallery/lightwater-valley-juli-2017/thumbs/, the thumbnails directory is empty.”

    This caused the problem.

    I have done a backup restore from 2 weeks ago, and now the images are back.

    Plugin Contributor Imagely

    (@imagely)

    @themeparkfreaks – Thanks for the update. Unfortunately I have no idea what might have emptied that folder unless there is something running “maintenance” on your site that accidentally marked that folder’s content as not needed?!

    Thanks, again!

    – Cais.

Viewing 3 replies - 1 through 3 (of 3 total)
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