Images disappeared

  • Resolved otso

    (@otso)


    3 years, 6 months ago

    Hi

    Images disappeared from WooCommerce store and the only solution I found is to deactivate Imagify. Activating it make images disappear again. There’s also Autoptimize installed but it doesn’t make any difference if it’s on or not.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WP Media

    (@wp_media)

    3 years, 6 months ago

    Hi @otso

    This might be because of WebP option using picture tags. Can you try to deactivate WebP display option(Settings > Imagify) clear the cache and check again? If it works you can try to use rewrite rules way (unless you use Cloudflare/ CDN) as it would work just fine.

    Let me know how it goes.

    Best regards
    Ioanna

    puregraphx

    (@puregraphx)

    3 years, 6 months ago

    @otso are you using a CDN like BunnyCDN?

    • This reply was modified 3 years, 6 months ago by puregraphx.
Viewing 2 replies - 1 through 2 (of 2 total)
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