Support » Plugin: Photo Gallery by 10Web - Mobile-Friendly Image Gallery » Images Broken after Royal Core Update

  • Resolved musiccitysocialmedia

    (@musiccitysocialmedia)


    Hello WP Users and Photo Gallery, My client was logging into his site to update pictures and apparently updated Royal Core Theme in the process. His most recent PG upload is working (November 2019 in Linked Page) but you can see the previous months of galleries are now displaying bad links and when clicked there is nothing there. I have tried clearing the cache and deactivating/reactivating PG Plugin.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Asya

    (@asyag)

    Dear @musiccitysocialmedia,

    I am extremely sorry for this belated response.

    The images from the previous months are not available on the site. They show “404 Page not found”notice.
    Have you deleted or renamed the old images?

    Sincerely,

    musiccitysocialmedia

    (@musiccitysocialmedia)

    No Worries, Thanks for getting back to me. Our process has been to upload through the Media Library with Tags for each event so we can keep them organized. All of the images are still in the media library. We would then assign these images to a PG Gallery. This is the procedure we just for November, which is working. Would a core update rename images or directories?

    Plugin Support Asya

    (@asyag)

    Dear @musiccitysocialmedia,

    Sorry for the belated response.

    The update will not affect images or directories.

    Sincerely,

Viewing 3 replies - 1 through 3 (of 3 total)
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