• Hey guys, looking to get a problem resolved here. My site is nickpatonphotography.com and I’ve been uploading high res JPEGs which look clean and sharp on the computer, but then blurry on my/other people’s phone. I’ve had people try to help me with this issue before and I downloaded the regenerate thumbnail plugin but it didn’t help. Then I was told to go into the editor and change the “add_image_size( ‘mobile’, ”, 300 ); and “add_image_size( ‘mobile’, ”, 300 );” from 300 to 600 and then regenerate thumbnails but that didn’t work either, it just made my images so large you were only seeing a portion of them. Is there something simple I’m missing here? How could a site not be compatible with mobile like this? Any help coming to a solution so I don’t have to switch to a different host would be greatly appreciated.

    Thanks,
    Nick

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  • Moderator t-p

    (@t-p)

    – mobile compatibility is theme-dependent

    – Unfortunately, your currently used “sidewinder” theme is not in the wordpress.org/themes/ directory.
    – For pro or commercial product support please contact the author directly on their site.
    – As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there. It also allows the developers to be aware of issues with their code.

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