Support » Plugin: Popup by Supsystic » Images Blurry

  • Resolved greyboximages

    (@greyboximages)


    I’m finding all my images in my popups, no matter which ones I select are displaying on my pages blurry.
    Are you able to provide some guidance as to why this might be happening?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hi, @greyboximages
    Thank you for contacting us!
    Where we can see this issue on your site?
    Please give us link with blurry images.

    Best regards,
    Ole

    Hi,

    Same problem here. I’ve tried to insert a 1000×403 image in the popup but it’s ugly. Then I tried to use the same size as your template: https://supsystic-42d7.kxcdn.com/_assets/popup/img/assets/rain-031.jpg (1920 x 1200 px, 72 dpi) but no way the image looks the same… Please have a look at http://wordpress.coklat-ibiza.com/ and tell me what should I do to solve that poroblem..

    Thanks,

    Pierre

    Plugin Author supsystic

    (@supsysticcom)

    Hi, @psivel Thank you for contacting us.

    Please contact us through our 
    internal support.
    We will help you to solve the problem.

    valelotartaro

    (@valelotartaro)

    I am having the same problem. Do you have any solution?
    regards, Valeria

    psivel

    (@psivel)

    Hi Valeria,

    Try to reference your image with external URI (insert from a web address) not by directly selecting it in the WP gallery. For me it has solved the problem.

    Pierre

    valelotartaro

    (@valelotartaro)

    Thank you, Pierre! It worked perfectly well! I have inserted the url directly into the css code. (backgorund-image)

    Plugin Author supsystic

    (@supsysticcom)

    First, check if you are using the original image resolution.
    To do this, when adding an image via the Media Library, select Full Size mode.
    Images are blurred – because WordPress changes their size if you don’t specify Full Size mode. 
    It also depends on which graphically libraries are installed on the server and which versions they are, what size is selected on the image. 
    But we think that in your case just full-size mode is not selected.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Images Blurry’ is closed to new replies.