• wayne20

    (@wayne20)


    Before disabling the plug-in, my images or at least most of them word displaying so small but they were rarely visible. Disabling the plug-in returned everything to normal. Not sure if the problem is with my installation or possibly with Cloudflare

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Anton Vanyukov

    (@vanyukov)

    Hi @wayne20 ,

    Sorry to hear you are having issues. Could you please show an example?

    Best regards,
    Anton

    Thread Starter wayne20

    (@wayne20)

    Hello Anton,

    i noticed that my voice recognition description of the problem was not the greatest.

    Basically what’s happening is on a specific page on my website, most (but not all) of the images are displayed so small that you can barely see them on mobile when the plug-in is activated. On desktop mute everything is normal. The images have been on the site for months and have displayed normally up until now.

    Here is what it looks like with the plug-in activated, the first two logos look normal.
    https://tinyurl.com/29dgzjq2

    And this is when the plug-in is disabled, all logos look normal:
    https://tinyurl.com/299sue49

    Thanks

    Wayne

    Plugin Author Anton Vanyukov

    (@vanyukov)

    Is there any chance I can view this live? The plugin will attempt to find the correct size. It could be that CSS is interfering in some way, because the plugin is attempting to load the proper size. Or vice versa. I’ll need to inspect the page source code to be able to tell you exactly why it’s happening.

    Best regards,
    Anton

    Thread Starter wayne20

    (@wayne20)

    hello again Anton

    I will try to find some time tomorrow where I would be able to reactivate the plug-in temporarily for you to look at the code. As this is a live customer website but not a popular page, I would still only be willing to do it for a minute or two in order to help out.

    Would that be long enough for you?

    Plugin Author Anton Vanyukov

    (@vanyukov)

    Yeah, of course. You can reach out via this contact form: https://vcore.au/contact-us/
    And we can use email to communicate, which might be quicker and easier.

    Best regards,
    Anton

Viewing 5 replies - 1 through 5 (of 5 total)

You must be logged in to reply to this topic.