Support » Plugin: Amazon Link » Images and Product Data Not Loading

  • electrickiwi

    (@electrickiwi)


    Hi there,

    We’re using this plugin but for some reason none of the images / titles / links are loading.

    Is there an update available, or maybe some settings we need to change?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author paulstuttard

    (@paulstuttard)

    Hi,

    Is this the first time you have used the plugin? Or has it been working in the past and has stopped working?

    Do you have valid AWS Advertising API keys?

    Paul

    electrickiwi

    (@electrickiwi)

    Hi,

    It was working previously, yes.

    And yes, we’ve got valid API keys as far as I’m aware!

    One thing that did change is the affiliate ID, so that’s now been updated. Would that impact on this?

    Would there be an email I could reach you on so I can pass over any links for you to take a look at, rather than sharing publicly?

    Thanks,
    Ross

    Plugin Author paulstuttard

    (@paulstuttard)

    Amazon are being a bit tighter with the link up between the affiliate account and the advertising API account, so it might make a difference.

    Try to use the old and the new ones on the Amazon Scratchpad, see if it works okay:

    https://webservices.amazon.co.uk/scratchpad/index.html#

    However I just tried to use the affiliate tag ‘invalid_tag’ and it still worked! so I guess it does not check. But it’s a useful check to see if your keys are valid.

    I’ve sent an email to electrickiwi.

    Paul

Viewing 3 replies - 1 through 3 (of 3 total)
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