Support » Fixing WordPress » Images and Header not Showing Up

  • Jamie

    (@jamiewiebeshawca)


    I’ve been having so many problems with my site. First it was hacked but we finally got the malware removed but it has messed up something with the images. I have uploaded a banner/image for my header but it doesn’t appear on my page. All of my existing images have been lost but now when I try to upload them again they just show up as the missing (blue question mark” icon. I’m not sure if something in the theme got changed or what. I upgraded WordPress recently too. Does anybody have a suggestion?

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  • Whatever hacking you had might have compromised some media files of yours. It’s a possibility that they were deleted in the cleanup process, which explains why they are missing the first place.

    To narrow the possible cause of your uploading troubles, I would recommend reuploading the latest version of your theme. That will solve any missing files on that part.

    Once done, try to reupload your media files, and see what happens.

    If the problem persists, you should have your website rechecked by someone knowledgeable. This will help you diagnose the cause and fix it properly.

    Good luck!

    Thread Starter Jamie

    (@jamiewiebeshawca)

    Thank you! I will try that.

Viewing 2 replies - 1 through 2 (of 2 total)
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