Hello @avinashdevineni
It seems that you changed the gallery in your testing page.
My suggestion, if you have some time, it’s to perform a conflict test.
1.- Temporarily deactivate all your plugins except NextGen Gallery.
2.- Is the problem solved? Then, it was caused by one of your plugins. Please check one by one and find the one causing the problem.
3.- If the problem is not solved with the deactivation of the plugins, try changing to a standard WordPress theme, it could be a conflict with your current theme.
Please let us know how it goes.
Hello @gabyimagely
I couldn’t find any problem with my plugins, i have disabled all plugins but no luck, still getting same issue with navigation.
I remember that, in older version of this plugin, editing one file was fixed this issue for me long back.
I didn’t remembered that file name, but the php code something related to cache and changed that from true to false worked for me long back.
Tested with 3 themes, without any plugins installed. but having same issue.
Do you have any other debugging way?
May i know the file name related to cache in the plugin.
Thanks
Hi @avinashdevineni
Let’s try clearing image cache first:
1- Go to Gallery > Other Options > Miscellaneous > Clear image cache.
2- Try to deactivate and re-activate our plugin.
Some hosting providers do have some enforced cache; please check if that’s your case.
If the problem persists, you can try to remove and re-install the plugin.
Please, keep us posted.
We are happy to help!
Hello @gabyimagely
Thanks for the replay.
1. I have disabled all cache settings from the hosting provider, Siteground.
2. Disabled all plugins, Reinstalled Nextgen Plugin, Clear image cache – No use
3. Cleared browser Cache, flushed DNS, Tried with different browsers – No use.
4. Changed Theme re-installed plugin – No use.
5. Changed to wordpress default theme – No use.
6. Tested With godaddy hosting – no use.
Can you please check cache configuration files.
Thanks
Avinash
Hi @avinashdevineni
Thank you so much for testing all those scenarios.
Could you please share with us the shortcode you are currently using on that gallery display? We would like to see if we can replicate the same problem in our testing site.
Please, keep us posted.
We are happy to help!
[ngg src=”galleries” ids=”1″ display=”basic_thumbnail”]
Hi @avinashdevineni,
I am sorry but this shortcode isn’t meant to display a gallery using ImageBrowser gallery display type. Perhaps you have copied a different shortcode that’s meant to display a gallery using Basic Thumbnail display type?
Also, can you please let us know what version of NextGen Gallery plugin are you currently using?
Thanks
Hi @mihaiimagely @gabyimagely
** Plugin Version 3.2.2
I am not using direct imagebrowser gallery,
I am displaying Basic Thumbnail gallery in a single post page, then if any one click on any one of the thumbnail that will take them to imagebrowser page which will shows a full version of image with navigation.
Please go through below page. you can understand the flow.
https://thetollywood.com/gallery-test/
This can be achieved by using GALLERY SETTINGS.
1. Please find the BASIC THUMBNAILS settings from below link
https://prnt.sc/nut76k
2. Please find the IMAGEBROWSER settings from below link
https://prnt.sc/nut7vl
3. Please find My Gallery settings in post page from below link
https://prnt.sc/nut8mu
Thanks
Avinash
Hi @avinashdevineni,
It looks like I have been able to randomly replicate it a couple of times initially but I am unable to get it replicated now. It seems to occur very inconsitently and I am afraid that now I can’t replicate it at all. Can you please have a look and let us know if it persists now?
Thanks
Hi,
I just added some custom css – and it worked – so you can’t replicate it.
i need to add a extra button in between or bellow of the current buttons, could you please tell me where is the file located?
i am using default view for imagebrowser.
/*Ngg IMGB Fix*/
.ngg-imagebrowser.default-view .ngg-imagebrowser-nav .back, .ngg-imagebrowser.default-view .ngg-imagebrowser-nav .next{
float: none!important;
display: inline-block!important;
border: none!important;
height: 30px!important;
padding: 0!important;
width: 80px!important;
border-radius: 2px!important;
cursor: pointer!important;
background: #999!important;
}
.ngg-imagebrowser.default-view .ngg-imagebrowser-nav .counter{
font-size: 12px !important;
color: rgba(150,150,150,.7)!important;
margin: 10px 0 6px!important;
text-align: center!important;
}
.ngg-imagebrowser.default-view .pic, .ngg-imagebrowser.default-view .pic a{
margin: 0!important;
border: none!important;
box-shadow: none!important;
}
.ngg-imagebrowser .pic{
max-width: 100%!important;
}
I found the file location.
1. How could i make image unclickable? i mean if i click on image it is opening original image file. i want disable it. how can i do that.
You can force the images from ImageBrowser display to avoid going to the single image page by using the CSS rule from below
.ngg-imagebrowser.default-view .pic a {
pointer-events: none !important;
}
We are marking this thread as “resolved”
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This reply was modified 5 years, 4 months ago by
Mihai Ceban.
