Support » Plugin: MailPoet 2 » Image upload not working

  • Resolved PebblerTWMA



    After updating to WP3.9 and MailPoet 2.6.5, the image upload functionality for MailPoet stopped working.

    When I upload an image with the ‘Add image’ option, I’m presented with a 200px high upload screen (with vertical scroll bar).
    When I drop an image into this box, I get the loading animation, but the image doesn’t get uploaded.

    Any idea what’s wrong?

Viewing 12 replies - 1 through 12 (of 12 total)
  • I’m having the same issue with image uploading, plus the Title/ Text editor is not working properly for me. I did send an email into support on it. We were considering the pro purchase, but we cannot even get the lite version to properly work.

    I have the same problem described above. Can’t upload any image and the windows that popups is very small.

    Someone help, please?


    I have the same issue. The popup image is small and does not upload images. It works to grab images from wp posts. This is awkward with the smaller popup screen.

    FYI I am using wp 3.9 and mailpoet premium 2.6.5.

    Same here. WP 3.9, Mailpoet 2.6.5.

    Same here WP3.9 Mailpoet 2.6.5
    Some bug or is it incompability ?

    Plugin Author MailPoet


    Hi everyone,

    We understand how annoying that must be, but we are already working on that issue.

    We’ll release the fix on our next version (2.6.6).

    When is the next release happening?

    I was in the middle of composing the newsletter when I decided to upgrade. Now I cannot even finish the newsletter.

    Thanks, looking forward to the release.

    You can work around the image uploading problem by uploading the image through WordPress’ own media upload first (Media > Add New) and then select the image from the uploaded images tab in MailPoet.

    Thank you MailPoet,

    About the image upload error, we’ll wait the next update, meanwhile, we can grab the images from post or from media where were previously uploaded.

    Error when I try to upload (on the small window):
    TypeError: e.settings.resize is undefined
    Line 37

    Strange, but after opening the firebug console, the error still persists but the window start to resize normally.

    Updating to Our version 2.6.6 will resolve this bug.

    we had the same issue here (e.settings.resize) using mailpoet <=2.6.6 and wp 3.9.
    We upgraded wp to 3.9.1 and that solved the issue (upgrading mailpoet to 2.6.6 is not enough).
    Thank you for this great plugin 🙂

Viewing 12 replies - 1 through 12 (of 12 total)
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