Image Stats

  • Resolved Chris

    (@ledhdtvreviewsblog)


    6 years, 9 months ago

    I installed the NextGen Pro gallery for my client who has a tattoo business. After the website was completed, he communicated that he needs to see statistics for image views and popularity. I do not see this built into the gallery, but I’m hoping that there is an easy way to get that information to my client. He is not tech savvy at all, so asking him to use Google Events would be beyond his abilities. I’m hoping for something like an image view counter somewhere in the back end. Preferably in a dashboard view, or something similar.

    Any assistance is appreciated. Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Mihai Ceban

    (@mihaiimagely)

    6 years, 9 months ago

    Hi @ledhdtvreviewsblog.

    We are sorry but NextGen Gallery plugin doesn’t track such events so it could display somewhere in the backend. You will need to use a third party solution to track the views.

    Thanks for your understanding

    Thread Starter Chris

    (@ledhdtvreviewsblog)

    6 years, 9 months ago

    Do you have suggestions for tools that can accomplish this? Since this has become a critical need for my client, and your tool cannot do this, I need a way to accomplish this. Otherwise I will request a refund so that I can find another tool that can accomplish this.

    gabyimagely

    (@gabyimagely)

    6 years, 9 months ago

    Hi @ledhdtvreviewsblog

    It seems that you are a PRO user.
    Unfortunately, WordPress.org doesn’t allow us to address pro support questions here in the free forum. We can only address NextGEN Gallery [Free] questions only. Please submit a support request through your member account here: http://www.imagely.com/account. Because we need to work with you on this through your member support ticket, I am going to mark this thread resolved.

    Please, if you have a moment, feel free to vote for the feature “Google Analytics Pro Lightbox Event Tracking” https://www.imagely.com/feature-voting/

    Thread Starter Chris

    (@ledhdtvreviewsblog)

    6 years, 9 months ago

    Submitting the request through my Pro account now. Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

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