Plugin Author
Qode
(@qodeinteractive)
Hi there,
Could you please provide us with screenshots of your settings so we can try to reproduce this and test with the same settings set on the page, options and image slider settings.
Best,
Qode
Hi – thanks
yes, this is the setting for tablet portrait outer section
https://app.screencast.com/5HejJXQ4czaca?tab=Details&conversation=mSq3BYgCJ0HTxn0o8GvJnc
This is for column where I set the padding for a frame (I have chosen not to set the padding in frame settings of elementor, as they were not showing everywhere): https://app.screencast.com/241ilbdPcR72B?tab=Details
Tablet slider settings: https://app.screencast.com/nxTkg3Ipp3sKx?tab=Details
Mobile outer section setting: https://app.screencast.com/G7OrveV1CTEZa?tab=Details
and mobile slider setting: https://app.screencast.com/m63FXBrNtnEwy?tab=Details&conversation=D3hbfWvRrGOiVM8nOO35g2
All margins and paddings, besides the column padding which I use for my frame, are set to 0.
thanks.
Plugin Author
Qode
(@qodeinteractive)
Hi there,
The frame seems to be alright now checking on all devices. Have you managed to resolve this in the meantime and what exact settings did you change?
Please keep us updated.
Best,
Qode
Hello
I apologise for the delay in replying, I was away and just got back.
Well, I wasn’t able to fix anything through the plugin or Elementor itself, instead, I hired a developer and installed the child theme. There he fixed it with a Java script.
However, I still have a remaining problem:
One can also set the mobile landscape view in Elementor, but that’s the only thing we couldn’t set anywhere. Google Chrome shows the frame as it should be but takes the layout from mobile portrait mode instead of the set landscape mode, and Firefox and Safari have the content overflowing the viewport (so no frame bottom border) No command or code has worked so far.
Can you help here? Then my page would be perfect.
Thanks
Hi,
I guess there is no solution to my problem, as you never answered my last post?
thanks