Image size wrong on some PC

  • Resolved kuroiraijinsama

    (@kuroiraijinsama)


    3 years, 2 months ago

    Hi,

    This is the problem:

    When i put the royal elementor’s post grid and set the img size of the tumb, it seize only on some pc. I arleady cleared the website cache.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor George

    (@rubeushagrid13)

    3 years, 2 months ago

    Hi,

    Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: royalelementoraddons@gmail.com

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – royalelementoraddons@gmail.com as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. please don’t forget to mention the support URL from wordpress.org

    Kind regards,

    Givi

    Thread Starter kuroiraijinsama

    (@kuroiraijinsama)

    3 years, 2 months ago

    I fixed it. I was editing the http website instead the https one. That is why all was Bugged. Thanks and sorry for the time lost.

Viewing 2 replies - 1 through 2 (of 2 total)

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